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“Sewage backed up in bathtub during our stay, full sized beds terrible” 1 of 5 stars
Review of Omni Austin at South Park

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Omni Austin at South Park
4.0 of 5 Hotel   |   4140 Governors Row, Austin, TX 78744 (South Austin)   |  
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Ranked #16 of 184 hotels in Austin
Austin
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Sewage backed up in bathtub during our stay, full sized beds terrible”
1 of 5 stars Reviewed yesterday NEW

This hotel used to be wonderful. It's unfortunate, but those days are gone. Sewage backed up in the bathtub of one of our two rooms. They offered to move us to another room. We chose to check out early. Management offered 25% off of our room. The location is sketchy - one block away groups of transients sit under a bridge, and there is little shopping or anything else. The Omni seems to be at a different level from other Omnis -- everything is sort of run down and the hotel needs a remodel. The full sized beds are in very poor condition. We did like this hotel but cannot recommend due to possible health hazards.

Room Tip: None to offer.
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Stayed August 2014, traveled with family
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206 people have reviewed this hotel

Traveler rating
    126
    50
    22
    7
    1
See reviews for
48
37
5
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Shreveport, Louisiana
Top Contributor
113 reviews 113 reviews
46 hotel reviews
Reviews in 40 cities Reviews in 40 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

This Omni is really nice and convenient for those folks who do not want to pay the crazy high prices for hotel in downtown Austin. Rooms are larger than normal and amazingly quiet being next to the interstate.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AUSTIN, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 2 days ago NEW

Great stay for the kids. We spent two days in the pool. Rooms were great and so was the food. Get a room with a balcony. Omni staff took care of everything. This was one of the best weekend trips we have taken in recent memory. I recommend trying this location for a special occasions.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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Houston
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very pleasant stay. Would like to have access to refrigerator without a lock just to store my own items. A little noisy at the pool because of the freeway traffic. Otherwise, very nice hotel, good location.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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Norman
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The hotel is 5-10 minutes south of the downtown area making it easily accessible yet quiet for a good night sleep. The general area is set in a business park so walking to eat is not an option. The service was great and the staff were friendly. Lobby bar is nice and inviting, pool is very large and well maintained. Family friendly or romantic weekend are both available.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnie, Texas
Top Contributor
77 reviews 77 reviews
17 hotel reviews
Reviews in 35 cities Reviews in 35 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very Good hotel! This is a very nice hotel. The staff is extremely friendly. The pool is one of the best hotel pools ever. Nice room with plenty of size. The bathroom was adequate. The shower was great... plenty of hot water and water pressure. Really, an outstanding hotel to stay at... except... the beds are terrible! Full size beds that are like sleeping on a trampoline. My neck and back may never recover. It's a shame that a hotel that does everything so well, fails with a budget motel bed. Yes, the highway noise can be heard, but it didn't bother us. We liked the location. Yes, there are homeless people living under the interchange... but that's just an opportunity to be a good human-being and give to someone in need. I give this hotel an A- because of the poor beds.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lubbock, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 3 days ago NEW

This hotel is terrific - very responsive staff. The hotel restaurant is superb - as good as any independent restaurant. Great chef and wait staff! The Omni Southpark beats the Omni Downtown Austin hands down!

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Austin at South Park

Address: 4140 Governors Row, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Austin
#5 Luxury Hotel in Austin
#8 Best Value Hotel in Austin
#10 Business Hotel in Austin
#13 Family Hotel in Austin
#26 Romantic Hotel in Austin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Omni Austin at South Park 4*
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Also Known As:
Omni Austin At South Park Hotel Austin
Omni Hotel Austin
Austin Omni

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