First, let me say that I have stayed at this LaQuinta several times and that is why I came back to this hotel as there were other hotels closer to where I was going. Since I was booking a room here I called several days in advance to request a room on the 1st floor close to the north exit door because I was bringing my dog and this is very convenient for taking him outside to do his business. We were given a room on the first floor but it smelled so horrible it started aggravating my sinuses and allergies. After 45 minutes I had to go to the front desk and ask for help. Elizabeth was the Desk Clerk and she came down immediately with some air freshener and the vacuum but when she entered the room she knew that there was another problem. Evidently the room next door had a water leak and it must have affected our room next door as it had the damp, musty moldy smell, too. Elizabeth was kind enough to offer us another room but instead of 2 beds, which we requested, we had to take a King with couch as there were no other double bed rooms available. This room was nice and at least it did not stink but the a/c did not work very well, the blow dryer did not work at all, and there was no coffee pot with the coffee maker! And it was on the 4th floor, so not convenient with a pet, and smoking is allowed on opposite side of floor. I will have to re-think staying here again or at least reserve two rooms with right to cancel if first room in not satisfactory.
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- Also Known As:
- La Quinta Inn And Suites Austin Round Rock Hotel Austin
- La Quinta Austin
- Austin La Quinta