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“Excellent hotel” 4 of 5 stars
Review of BEST WESTERN PLUS Austin City Hotel

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BEST WESTERN PLUS Austin City Hotel
3.0 of 5 Hotel   |   2200 South I-35, Austin, TX 78704 (Formerly Clarion Inn and Suites Conference Center)   |  
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Ranked #37 of 187 Hotels in Austin
GreenLeadersSilver level
Salisbury, Connecticut
Top Contributor
96 reviews 96 reviews
24 hotel reviews
Reviews in 48 cities Reviews in 48 cities
45 helpful votes 45 helpful votes
“Excellent hotel”
4 of 5 stars Reviewed June 12, 2013

I had business in downtown Austin. This seemed to be a good location. I was correct. the facility is well maintained. The staff were all very helpful and pleasant. The restaurant is good, and serves one of the best buffet breakfasts I have had in a long time.my room overlooked the enclosed patio and pool.
It is right off the expressway and access to downtown is easy ( a 5 minute drive).
The only problem I encountered was finding it, The sign is difficult to see. However, that is not really the fault of the hotel. The sign is along the access road and is not apparent at highway speeds.
Worth a return trip.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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319 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • French first
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  • Russian first
  • Spanish first
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English first
Capon Bridge, West Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 6, 2013

Pleasantly surprised by hotel overall...fantastic decor from lobby to rooms to signage. Very friendly & courteous staff on all shifts. Immaculately clean. Very reasonable rate and while not downtown, easily accessible to downtown, SoCo & Guadalupe shops & restaurants. Would stay again for sure...actually this might just be my new favorite hotel in Austin!

Room Tip: rooms with pool view are great
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  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champaign, Illinois
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 5, 2013

This hotel is recently remodeled, but you can definitely tell it's pet friendly (and we love pets). Our room smelled of dog urine that had been masked with some heavy air-freshener. We were only there one night and really tired when we got in, so we didn't bother asking to switch rooms, but I wouldn't stay here again. For the same price, the Fairfield Inn and Suites by the University is a much better value.

Stayed June 2013, traveled as a couple
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Brixham, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 28, 2013

If you are going to be visiting Austin, in the State of Texas, USA then do yourself a favour and consider staying at the Best Western Plus Austin City Hotel - I stayed there for a week in the later part of April 2013 whilst attending a wedding in that city and I have to say I was impressed!
Located just a couple of miles from the downtown centre of Austin the hotel has spacious well furnished rooms, a pretty good restaurant, a bar which has free live music several nights a week and an overall quality feel about it that equals and surpasses some of the pricier big name hotels also located in the city - being at a wedding I was among about a hundred or so guests who came in from all over the USA and had the chance to gain an impression of some of the other hotels my fellow wedding guests were staying at. None was better than the Best Western Plus Austin City Hotel and most were not as good yet the BWP Austin City Hotel was $40,$50 even $60 a night cheaper than the big names for bed and breakfast. I
I also stayed at a Best Western in Houston which I flew into from UK, it wasn't as good as the BWP Austin City Hotel but it was perfectly fine for a day or two and again is worthy of recommendation if you want somewhere to stay after or before an international flight into or from Houston - great value, comfortable room, free breakfast. Good deal!

Room Tip: Ask for a room at the back of the hotel as it is located alongside an interstate highway which runs...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Sydney, Australia
Top Contributor
100 reviews 100 reviews
58 hotel reviews
Reviews in 57 cities Reviews in 57 cities
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed May 28, 2013

The motel is very nice. It's clean with nice rooms and a pool as well as a bar and restaurant. We were very happy to stay here as it is about 2km out if town and was easy to access from the highway and park. The rooms are very nice, especially the ones that face the pool (although may be some noise in summer). Staff are friendly and there is a free breakfast although I hate the polystyrene plates and plastic cutlery; what a terrible environmental impact.
Next to the motel is a petrol station and Starbucks and Denny's.The location is good for access the city and sights also. It's an easy drive into town from here. If you take Oltorf St to Lamar Blvd then head into the city you will cross the river and soon arrive at the corner with West 6th St. Just after the corner turn right into the free car park and you will find a great, huge bookshop with good coffee, also a huge outdoor gear shop and across the road is Waterloo records.
we would stay here again.

Room Tip: Rooms 150 - 164 (250 -, 350- etc ( and 147,148, 247, 248, 347, 348) face the freeway.
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Green Features: dreadful use of plastic plates and plastic cutlery, just imagine how much is used everyday by motel chains. Why can't proper plates and steel cutlery be used and re-used. It can all be washed hygienically in a dishwasher.
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killeen, Texas
1 review
4 of 5 stars Reviewed May 27, 2013

We arrived at approximately 2:55 pm and was told our reserved rooms were not available. There was a lobby full of hotel guests waiting to check in. I personally waited until 3:35 until both of our rooms were available. The staff were very apologetic and friendly. Other than that the hotel was great. The rooms were renovated nicely and it was very clean. The location was great and easy access to downtown. The bar and grill attached was also a great convience. The food was great! Other than the wait at check in, I would say it was a great stay.

Room Tip: They have both inside and outside rooms. The outside rooms are smoking rooms. We had one of each. I...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Austin City Hotel

Address: 2200 South I-35, Austin, TX 78704 (Formerly Clarion Inn and Suites Conference Center)
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Austin
#16 Best Value Hotel in Austin
#23 Romantic Hotel in Austin
#23 Family Hotel in Austin
#39 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Austin City Hotel 3*
Number of rooms: 154
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Also Known As:
Clarion Inn And Hotel Austin
Clarion Hotel Austin
Clarion Austin
Austin Clarion

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