Stayed 2 nights here last weekend for our anniversary, I wasn't expecting anything fancy, but I did expect things to be in working order. We stay our fair share at Comfort Suites, and are always satisfied. I didn't leave this hotel feeling satisfied nor happy about my husband wasting his Choice Reward points here. I would've stayed at our regular CS had I known. The first night we stayed my husband went to the front desk and asked for larger or extra pillows, she said they were on the 3rd floor and would bring them to us...after waiting several hours we got the hint, they weren't coming, we were exhausted and went to sleep. Next morning I went to do some work in the business center, and guess what...the computer doesn't work. went to the next one, that one took 10 minutes to go to google! Never got a thing done. I didn't even bother to mention it to the front desk considering the night before. The parking Lot is awkward and people coming and going at the same time either cant see each other well or is unaware of oncoming cars, cause we had two near misses entering the parking lot from cars leaving. Just overall not happy with the stay. The only thing I really enjoyed was the bed-will small pillows.
I also found a hair (not mine) in my sausage patty at breakfast!
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- Also Known As:
- Comfort Suites Nw Lakeline Hotel Austin
- Comfort Suites Austin
- Austin Comfort Suites