We stayed four nights at this hotel. The front desk was very friendly and helpful. Our room was large and the bed was comfortable. The towels were also nice. There were a few issues that were minor but since this is a site to help other travelers I will pass them along: The lamp on one of the nightstands did not have a switch to turn it on. Someone had broken it off. I called the front desk and she immediately brought another to our room. The first day we were there the cable TV kept going out but I think they were working on it because it worked fine after that first day. The ice machine on our floor was out of order so I walked downstairs to another one and noticed large black flakes of some kind in with the ice. I poured it out and got some more but it also had the black flakes in it. The health center had a notice posted on the door that it was closed for five days, however, there was a notice at the front desk that it was closed for a few weeks. Disappointing. The only other issue was that housekeeping did not come to clean our room until 6:00 p.m. one day. We had been out all day and when we came back had to wait on them to clean our room. The other days housekeeping came early to pick up the dirty towels and then would return late afternoon to bring clean ones. They did have a large variety of items for their complimentary breakfast and daily newspapers for their guests. Even though I pointed out a few minor issues we would stay here again.
- Also Known As:
- Comfort Suites Nw Lakeline Hotel
- Comfort Suites Nw Lakeline Hotel Austin
- Comfort Suites Austin
- Austin Comfort Suites
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