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Comfort Suites NW Lakeline: Traveler Reviews

2.5 of 5
13681 N. US Hwy 183, Austin, TX 78750-2209 (Northwest Austin)
Hotel amenities
Comfort Suites NW Lakeline
Ranked #83 of 179 hotels in Austin
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41 reviews from our community

    Trip type
Traveler rating
    15
    15
    8
    2
    1
Date Rating
Mesquite, Texas
1 review
1 helpful vote 1 helpful vote
“Comfort Suites NW Lakeline Austin, Texas”
4 of 5 stars Reviewed September 9, 2012

Angie at the front desk was extremely helpful and polite when making me copies and or faxes every morning for my business during my stay last week. The breakfast was good. Wish that their was a weight machine or weight of some sort to utilize in the exercise room when working out during the week.Treadmills good though.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Steve B about Comfort Suites NW Lakeline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pearland
Top Contributor
60 reviews 60 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
30 helpful votes 30 helpful votes
“Great place”
5 of 5 stars Reviewed September 1, 2012

Great place to stay while in Austin. Rooms are big and clean. A/C works great. The mattresses are comfortable. Refrigerator is nice to store drinks and food. The free breakfast includes waffels, bagels, cereal, oatmeal, eggs, ham, sausage, coffee, juices, and yogurt. I was really impressed. The front desk clerks were extremely friendly. Fresh coffee available around the clock in the breakfast area. I highly recommend a stay here. We will make this our place to stay when visiting Austin.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review
September 4, 2012
Dear Valued Guest

Thank you so much for your kind review on Trip Advisor. We appreciate it greatly. We definitely can not wait to see you back at our hotel again. The staff is very grateful that they were able to make your stay an enjoyable one. Please let us know if we can assist you in any way.

Thank you
Andy Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
fort collins, colorado
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“It's got it all”
5 of 5 stars Reviewed August 26, 2012

This hotel is super clean, big king-bed rooms with couch, coffee table, fridge, microwave, kitchen sink, and work desk, lots of PLUG INS!, comfy bed, TV, etc. Printer in the business center and fast wifi from your room. Everything seems so convenient. Haven't tried the pool yet, but it looks good. Free breakfast includes eggs and meat and waffles. Friendly front desk check in. I got it cheap on priceline. Very satisfied!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by sallykate55 for Austin
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review
September 4, 2012
Dear Mrs. Kate

Thank you for your TripAdvisor review. Your kind words definitely do mean a lot to us. We are so thrilled that you enjoyed your stay with us. I am glad you were able to take advantage of a great deal that we offered on Priceline. We hope to see you back soon!

Sincerely
Andy Patel
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texas
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Needs a little Comfort”
3 of 5 stars Reviewed August 18, 2012 via mobile

We stayed in the jaquzzi suite if you can call it that. I was not impressed with the room. I would have thought for $120.00 the room would have been bigger. It has an old tv in the corner. No view outside . Beds are ok. Bathroom good size. It's nice to have a refridgerater and icebox but looks bad with the sink pipes showing. The staff was friendly and breakfast good!
I come to Austin often to visit and usually do Priceline and get a 4 or better star for 60. I couldn't do that this time because the convention was here.. I won't stay here again unless the rates drop. It is very overpriced in my opinion.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 4 more reviews by bangstx for Austin
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANDYPATEL720, General Manager at Comfort Suites NW Lakeline, responded to this review
August 20, 2012
Dear Guest

I am sincerely sorry you did not enjoy your stay at our facility. I am happy however you did enjoy our staff and our breakfast. I would love to have a chance to change your mind about staying with us again. If you get a moment, could you please email me at andypatel720@centraltexaslodging.com. Again, I apologize greatly you did not enjoy the jacuzzi room and would love the chance to make it right.

Thank you
Andy Patel
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Colorado Springs, Colorado
Top Contributor
80 reviews 80 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
37 helpful votes 37 helpful votes
“Nice hotel”
5 of 5 stars Reviewed July 16, 2012

Great place. Breakfast, rooms, pool, etc. No issues. Right nearby malls and places to eat. Will stay there again.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask mjacostausmc about Comfort Suites NW Lakeline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites NW Lakeline

Also Known As:
Comfort Suites Nw Lakeline Hotel
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites Austin
Austin Comfort Suites
Address: 13681 N. US Hwy 183, Austin, TX 78750-2209
Region: United States > Texas > Austin > Northwest Austin
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#54 Business Hotels in Austin
Price Range: $
Hotel Class:2.5 star (2.5*)
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