Great location with amazing staff. I was in Austin for a one week business trip. The hotel is very clean and the rooms are big. Very good costxbenefit. I bought a lot of stuff from Amazon and asked to delivery to the hotel and the staff was very friendly and helped me a lot with this. Everything I asked to the staff I got, early free check-in, info about near places, etc. The hotel has no room service but you have a mini-maket at main desk and a starbucks cafeteria plus meals. The employee Kirstie was outstanding and I would definitely stay again at this place.

I arrived late Monday evening and was greeted by the front desk employee who was very nice and friendly. I decided to grab a bite to eat at the bistro before they closed. Kirstie at the bistro provided great service. She took the time to go over some of the food items with me and made some suggestions. Went with the turkey reuben which was very good. Overall positive stay.

It truly has a lot to do with the staff, coupled with a new renovation and you have a Fantastic hotel. The hotel staff was amazing accommodating and quick service. Our room was great. We wanted a lower floor and opted for early arrival and took the 2 double beds w/ disability features. We had no problem with this as it gave us more space to be honest. Room decor was fresh and new. The air climate was perfect. It had all the accommodations we were looking for. We were especially thrilled to see the lobby's new concept in decor and service items (a Starbucks, a small grocery refrigerated section, and homemake food service with waiters, in a walk up service counter. My husband and I travel a lot throughout the US and abroad. We felt like this was a little boutique hotel in NYC. Loved it so much with its rich orange POP decor and sleek furnishings. Loved the banquette seating I believe there were 2 w/ their own TV to watch... giving a little privacy when you sit there. The rest of the lobby has a large screen TV, comfy chairs, computers, a bar seating for Ipods and phones. The Starbucks coffee station and attendents were great. We had only breakfast here with a small amt charge. DELICIOUS and lots of it. The pool was enough to relax not a big deal within the interior of the hotel. A small workout room but enough. Our purpose was to be able to get to the neighborhood hospital quickly and also to Congress street. All within hwy or neighborhood driving of 15 mins taking the longer inside roads route. 7 mins to the hospital. 10 mins to Congress via highway. I don't usually stay in the Arboretum area but around the corner from the hotel is a wonderful string of strip malls: including your Target and Walmart close by. 5 stars for a small version of the Marriott and that got this one RIGHT. If the staff continues to be accommodating, I'd say forget downtown high dollar hotels w/ parking fees and crowded streets. Go for a little more relaxing traffic area and go to check out this wonderful surprise we found online. LOVED IT truly did. I do not work for the hotel nor know anyone who does. I really think this is a diamond hotel. Check it out.

Upon arrival the front desk employee was very friendly and welcoming. She gave us plenty of advice on our restaurants that we mentioned to her. The location is very good to head to 6th street. I felt the hotel was overall old and starting to show it's wear. One of the windows had window tint on it and the other was peeled off but you could not see out the window due to interior moisture in the window. Usually my choice of hotels will be Marriott but I will not be returning to the Courtyard. It is hugely overpriced for location.