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“Good Stay!” 4 of 5 stars
Review of Courtyard Austin South

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Courtyard Austin South
3.0 of 5 Hotel   |   4533 South I.H. 35, Austin, TX 78744   |  
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Third Night's a Charm
Ranked #101 of 187 Hotels in Austin
GreenLeadersGold level
Dallas
Top Contributor
359 reviews 359 reviews
46 hotel reviews
Reviews in 81 cities Reviews in 81 cities
146 helpful votes 146 helpful votes
“Good Stay!”
4 of 5 stars Reviewed October 25, 2013

Started off with a friendly, efficient check-in. The room was very clean and comfortable. The sofa provided a nice seating area and there was also a desk and chair. Nice lobby area and indoor pool. Be sure to visit the original Chuy's just a few miles north on 35, exit at Riverside and turn left ... Then merge on Barton Springs ... A few miles down on your right. Lots of fun and historical sights in Austin! PS - the hotel is so easy to find - all I did was call and listen to the easy directions!

Room Tip: Ask for a quiet room on the back side of the hotel.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicola D, General Manager at Courtyard Austin South, responded to this review, December 2, 2013
We love Austin too! We are happy to hear we were able to make a good trip even better! We look forward to seeing you all on your next trip to Austin. Thanks for taking the time to share your experience
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65 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Swedesboro, New Jersey
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 22, 2013 credit card Amex Card Member Review

About 3 miles south of downtown. Took a cab into town for $10 each way. Hotel very clean and rooms were a good size. Pool area was a nice touch, as well. Above average for a Courtyard by Marriott. Would definitely stay here again.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicola D, General Manager at Courtyard Austin South, responded to this review, December 2, 2013
Thank you for your kind words, Paul P. We look forward to seeing you on your next trip to Austin. Thank you for taking the time to share your experience and kind words with TripAdvisor and your friends and family. Happy Travels!
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 13, 2013

We stayed at the courtyard marriott south Austin at 4533 interstate 35 this weekend. Unfortunately this hotel was the worst Marriott I have ever stayed at. The hotel room smelled like mold and I commented to the hotel staff 3 times. I was told every time that there were no other room options and they could come spray air freshener. I travel for business and have in the past exclusively stayed with Marriott. I can promise I will not stay at this Marriott or Marriott's in Austin again. No discount or apology was offered. If the weekend had not been so hectic we would have switched hotels. A bad room is one thing but horrible service is another. We actually woke up early to get the heck out of that hotel room.

Stayed October 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicola D, General Manager at Courtyard Austin South, responded to this review, December 4, 2013
Mr. Ventura,
Thank you for your feedback, I am sorry that you did not find the hotel to your expectations. Please feel free to contact me, at the hotel on 512-912-1122 to discuss how we can improve for your next visit and our future guests.
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Stittsville, Canada
Top Contributor
98 reviews 98 reviews
53 hotel reviews
Reviews in 32 cities Reviews in 32 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 29, 2013

One of the centre hotels in the line of 5 along I-35 North, and also the only one that stretches along the highway, instead of perpendicular - as such it has the largest parking lot in front of it.

The lobby to the hotel is more modern than other Courtyard's, and was also very welcoming. The staff greeted us, and gave us our package we'd chosen for the "daily pack", which included a free movie, breakfast for 2, a pizza, and popcorn. Just perfect for a couple's night out! For the pizza, we were given the option of a room service pizza, or two from the front restaurant - the better value, we found.

The room was… small. Enough that it there was very limited space in the front entrance, and to close the door you'd have to move your bags all the way into the room. Another issue - the closet is NOT a standard size. A normal hanging suit bag sticks out the door frame, which was a little annoying - I'd prefer to hand items up, and have them out of site. Due to the size, there was limited luggage storage space as well, so we put our bags on the couch and table.

At the same time, it was livable, and had a balcony… which overlooked highway I-35 and was covered in bird crap. I did use it that night though, when a spectacular storm came through Austin - it was a great viewing platform for the lightning!

For the breakfast, our options were limited - apparently the kitchen closes early on Saturdays, but the lady was nice enough to give us a cold meal option as she was closing up. Entirely our fault for not confirming the proper closing time though - and I appreciate the restaurant staff still giving us some food.

There was a discrepancy on the automated movie system where we were double-billed for our free movie, due to the power cutting out during it - so we ended up "re-purchasing" it. Once again, the staff were very friendly and quickly removed it from the bill.

An enjoyable location!

Room Tip: There are no good views - choose an east facing room if you'd like to avoid the I-35 noise.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicola D, General Manager at Courtyard Austin South, responded to this review, December 2, 2013
Thank you Jeff for your comments. We are glad to have a fan of our hotel. The balcony is a great space to relax and enjoy a beverage, relax or watch a storm. Did you know we also offer breakfast items in our market, that can be enjoyed after breakfast hours? This allows you to have even more dining options while at the Courtyard Austin South. We look forward to having you stay with us again.
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Houston, Texas
Top Contributor
174 reviews 174 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 17, 2013 via mobile

Our offices are near by but this place is off the beaten path aka where all the fun is. However it is clean very good room service and my room location was quite. You will have to drive if you want to sample one of the best things Austin offers, great food.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicola D, General Manager at Courtyard Austin South, responded to this review, December 2, 2013
USnTHEM,
Thank you for sharing your excelent experience with us, it truly is appreciated.
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New York City, New York
Top Contributor
77 reviews 77 reviews
37 hotel reviews
Reviews in 43 cities Reviews in 43 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 17, 2013 via mobile

Stayed here for business because I have status with this chain. This is a "typical" Courtyard. I seem to rate them all the same. I am now on a mission to find a nice one. Here are my comments.
1) rooms need upgrading.
2) carpets need upgrading.
3) lobby serves Starbucks coffee and a decent breakfast that you have to pay for.
4) close to airport.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicola D, General Manager at Courtyard Austin South, responded to this review, December 2, 2013
Bernylloyd,
Thank you writing a review and recognizing our service. We look forward to seeing you on your next visit to Austin.
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Flower Mound, Texas
1 review
5 of 5 stars Reviewed July 15, 2013

I have frequented several of the Marriott properties and this is heads and shoulders above the rest. Diana has always made me feel like I am at home when staying there and continues to do so on every visit. Being a platinum member for over 7 years I have had my share of good and bad experiences with properties. I am proud to say that I have stayed here several times without an issue. Feel confident in your business and/or pleasure travels when booking here.

Room Tip: All rooms are great and a little larger than average.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicola D, General Manager at Courtyard Austin South, responded to this review, December 2, 2013
Roadwarrior 7473.
Thank you for taking the time to write a review. Your opinion and feedback is especially appeciated, as a loyal Marriott reward member and frequent traveler you understand what good custimer service is, and recognizing it in our team is a true compliment.
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Additional Information about Courtyard Austin South

Address: 4533 South I.H. 35, Austin, TX 78744
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Austin South 3*
Number of rooms: 147
Official Description (provided by the hotel):
Located just minutes from the Austin-Bergstrom Airport, Downtown and Circuit of the Americas, we're one of the most convenient South Austin hotels with all-new state-of-the-art features. The renovated lobby provides media pod work spaces, free WiFi, boarding pass printing station and easy access to news, traffic and weather via an interactive GoBoard(R). Jump-start your morning at our onsite Bistro, offering healthy breakfast items and your favorite Starbucks beverages. Then after a busy day in Austin, come back for dinner and cocktails. Relax in our modern hotel rooms with flat-screen TVs, plush Marriott bedding, free WiFi and ergonomic workspaces. Guests love our free downtown shuttle service (6pm-12pm) for easy access to the convention center, 6th Street entertainment district and UT Austin. Our hotel features an indoor pool, 24-hour fitness center and outdoor patio. With high-tech amenities at a convenient location, Courtyard Austin South is perfect for business trips and weekend getaways. ... more   less 
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Also Known As:
Courtyard Austin South Hotel Austin
Austin Marriott
Austin Courtyard

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