The staff was horrible. They were rude to guests.., to each other. The reservation center lied on me stating they quoted me a price but it clearly showed the price on my email confirmation. They size room wasn't available & the staff indicated it was the reservation centers fault but they sti didn't want to accommodate me. They tried to charge me more than quoted. I was already I'm an emergency situation in which I had to immediately evacuate my home & they made my night worse. It took almost 2 hours to even check in.
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- Also Known As:
- Crossland Economy Studios Austin - West Hotel Austin