Lighting fixtures that don't work. Lots of noise from adjacent rooms. Free low-speed internet, but if you want a connection that doesn't suck (i.e. allows you to watch a low-res YouTube video), you'll have to pay extra. The laundry room costs two bucks for each washer or dryer use, which would be okay I guess if the dryer actually worked. Oh, and if you want detergent, you might have to go a half mile to Target, since they told me they wouldn't have any detergent available for a couple of days (it's the attention to details that really puts this place over the top). The "breakfast" is basically coffee, some apples, and some corn syrup laced "food" items in cellophane wrappers, but there's a Sprouts grocery nearby if you want actual food. You can pay extra to have your room serviced, but they don't always show up. The night before I left before an early flight, I was told "we don't do wakeup calls." They did graciously offer to let me use the alarm clock in the room which, of course, wasn't functional. Like I said, it's those little details that make a place special.
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- Also Known As:
- Extended Stayamerica Austin/Arboretum Hotel Austin
- Extended Stay America Austin
- Austin Extended Stay
- Extended Stay Austin