I booked at the sister property on Gracy Farms Road for a July visit. When I tried to check in there, I was told that a baseball team was there the night previous and somehow "destroyed" some rooms - and apparently my room was one of those. I'm not sure I bought that excuse since I had a good rate from Hotwire and I think they were more concerned about maximizing revenue but...Seeing some of the reviews for that property, I guess I was OK with being moved to this hotel but it was an inconvenience that the girl at the front desk of the Gracy Farms property seemed unconcerned with.
At this hotel, I had to wait a considerable time while a woman in front of me badgered the clerk about something and then he had to take a phone call that dragged forever. When I finally was able to check in, he was pleasant and quick. The lobby looks like it's been freshly renovated but once you step into the elevator, you know that the new paint has not been extended beyond the lobby. The room was fairly tired and dated looking. The photos online make it appear to be much nicer than it really is, but the room was clean. As noted by other posters, there are pretty much no bath amenities other than soap. Make sure to bring your own shampoo and whatever else you may need.
Since this is an extended stay, housekeeping is only scheduled every three days. If you can manage not to junk up all your towels on the first day, it's not a bad value. I had no problems with wifi but my hubby did so our experience was mixed on that. We did not get up early enough to investigate breakfast but with the Arboretum and the Domain within 5 minutes, you have plenty of dining options.
The location right off MoPac is pretty convenient and our view actually had some trees. Overall, it was a good value for a few nights, especially at the good rate I was able to get.
- Also Known As:
- Extended Stayamerica Austin/Arboretum Hotel
- Extended Stayamerica Austin/Arboretum Hotel Austin
- Extended Stay America Austin
- Austin Extended Stay
- Extended Stay Austin
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