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“reservations don't matter” 1 of 5 stars
Review of Hawthorn Suites - Austin South

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Hawthorn Suites - Austin South
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4020 South I-35, Austin, TX 78704   |  
Hotel amenities
Ranked #148 of 187 Hotels in Austin
ojai california
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“reservations don't matter”
1 of 5 stars Reviewed July 2, 2003

Reservations for 2 queens, non smoking at the Hawthorne Suites 4020 IH S35 in Austin Texas. Arrived at check-in time at 3:00PM and was told that they did not have the kind of room I ordered. All that was available was a double bed with a pull out sofa. When I asked what the point of making and confirming reservations I was told "sorry, all we do is guarantee a room, not what you ordered". The lobby looked dirty and smelled like mildew so I was glad to leave. Would never return there. Did stay at the SpringHill Suites close by which was very pleasant, courteous staff and clean rooms.

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4 reviews from our community

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Rating summary
  • Rooms
    1 of 5 stars
  • Service
    1 of 5 stars
  • Value
    1 of 5 stars
  • Cleanliness
    1 of 5 stars
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
5 of 5 stars Reviewed August 1, 2002

Awesome accommodations for $69 a night for a suite with a free hot breakfast, in a brand new hotel. My family loved everything!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed December 1, 2001

I was impressed with the value!!! For $59.00 you get a huge suite with kitchen, fireplace, and great bathroom-also you get a different breakfast every day--burritos,bacon and fruit etc. Also enjoyed the light dinners and wine by the fire weeknights. The spa is hot and they have area transportation!! We also got logs for the fire and they fixed out faucet promply! The only bad thing was that it is a bit noisy outside as I- 35 and Ben White are at this corner. I didn't notice the noise inside too much. This is the best value on the south side and I have seen most of the accomidations!! Go for it

Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites - Austin South

Address: 4020 South I-35, Austin, TX 78704
Location: United States > Texas > Austin
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #148 of 187 Hotels in Austin
Number of rooms: 120
Also Known As:
Austin Hawthorn Suites

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