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Quality Inn & Suites Austin Airport: Traveler Reviews

2.5 of 5
2751 TX Highway 71 East, Austin, TX 78617-2261
Hotel amenities
Quality Inn & Suites Austin Airport
Ranked #142 of 179 hotels in Austin
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37 reviews from our community

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Traveler rating
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Date Rating
Edmonton, Alberta
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Late night dark city, close to airport”
3 of 5 stars Reviewed September 8, 2012

Arriving in texas 7 hours after we were supose to we needed a room for the night , we could see the sign of the hotel from the airport intersection and went down to find out they had a room avialbe. Rooms were dated, the hallways smelled of second hand smoke and were extremely hot, the bed was not that comfortable, the hide a bed you could feel the bar in it when you slept.
since this was an emergency hotel it served in a pinch but when we came back to Austin we chose to go else where.
We had not eaten in serval hours and asked the girl at the desk where we could get a meal at 11 pm or later and she said onlything available was dominos pizza who advertised on their room cards... funny we found a dennys up the road when we went back to the airport for the rest of our group. Room was large enough for the 4 of us.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask djedm about Quality Inn & Suites Austin Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubbock, Texas
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Old property not well maintained”
2 of 5 stars Reviewed August 18, 2012 via mobile

Staff was very friendly and helpful. Actual property was horrible! No airconditioning in common areas, located next to flea market, and water smelled perfumed! Walking into my room, it smelled like a hair saloon. Will never stay here again. Stayed courtesy of a free night.

  • Stayed August 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Ft Worth
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
13 helpful votes 13 helpful votes
“Wasnt that bad!”
4 of 5 stars Reviewed May 20, 2012

I stayed here one night last week. I thought that room was fine. I didnt see any of the problems that others have mentioned.

Evening staff was very friendly, morning staff so-so.

My only two complaints were first they had the lobby doors open with no A/C in the lobby or halls. It was pretty stuffy.

Secondly as I drive a truck it is important that I have truck parking. This property is one of the many that claims to have truck parking when they actually dont. After watching me try to maneuver to the "truck parking" area, popping over curbs, etc the maintenance guy finally had me park in the fire lane at the end of the building facing the "truck gate".

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask FtWorthChuck about Quality Inn & Suites Austin Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alvarado, Texas
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Great plaCE AND CLOSE TO AIRPORT”
5 of 5 stars Reviewed May 19, 2012

This hotel has very friendly staff, great breakfast and next to the airport. You can leave your vehicle up to 5 days if you stay before your trip. Ony drawback is there are no restaurants near by.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask rononeasy about Quality Inn & Suites Austin Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Worst hotel I've ever stayed in”
1 of 5 stars Reviewed April 24, 2012 via mobile

Worst hotel I've ever stayed in!! First I waited for 15 minutes to get helped at the front desk because there was only one person working. The desk guy was slow and seemed stressed out probably because he was checking rooms out to 6 very intoxicated 20 something's and people kept bringing back room keys that weren't working. After all that we found exactly 1 parking spot open in the very tiny lot behind the hotel. We finally get in our room only to find it smelling like smoke (even though this was a no smoking facility) and within 5 minutes we discover that if you go into the bathroom you can't get out because the door jam is busted. So after kicking the door open to free my wife she tries to use the phone to call the front desk only to find it broken. We go down to the front desk to complain and get moved to another room. We should have gotten our money back and left right then because it only got worse from there. Our king size bed had what appeared to be couch throw pillows on it there was no phone at all in this room and to top it all in the middle of the night they fire alarm starts going off. Not once or twice like 4 times and they can't seem to get it shut off or figure out why it's coming on!!! About 2:30am they finally get shut off for all the good that does now that everyone has been awake for hours. At checkout they gave a meaningless apology and refused to give any refund so do yourself a favor and never stay here.

  • Stayed April 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Sk65stang about Quality Inn & Suites Austin Airport
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Additional Information about Quality Inn & Suites Austin Airport

Also Known As:
Quality Inn And Suites Airport
Quality Inn & Suites Airport Hotel
Quality Inn & Suites Airport Hotel Austin
Quality Inn Del Valle
Del Valle Quality Inn
Quality Inn Airport
Address: 2751 TX Highway 71 East, Austin, TX 78617-2261
Region: United States > Texas > Austin
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #142 of 179 hotels in Austin
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Austin Airport hotels - Quality Inn & Suites Airport hotel in Austin, TXThe 100 percent non-smoking Quality Inn & Suites® Airport hotel is ideally located with easy access to Interstate 35 and State Highway 71, just one-half mile from the Austin-Bergstrom International Airport. Free airport transportation is available. This Austin, TX hotel is also close to the Texas Capitol, the Austin Convention Center and the University of Texas at Austin, home of the Texas Longhorns. The Circuit of the Americas race track, home to the Formula One United States Grand Prix, is easily accessible from the hotel. Enjoy the beauty of central Texas with a visit to Barton Springs, featuring four natural springs on the grounds of Zilker Park. Barton Springs Pool is a man-made swimming pool fed by the natural spring water, and is popular year round with an average water temperature of 68 degrees. Nicknamed the "Live Music Capital of the World," Austin boasts many great music venues, bars and night clubs throughout the 6th Street arts and entertainment district, which hosts the annual South by Southwest (SXSW) interactive music and film festival. Many great restaurants can be found in the surrounding area. This Austin, TX hotel offers many fine features and amenities, including: •Free continental breakfast •Free coffee •Free wireless high-speed Internet access •Free local calls After a busy day of meetings or sightseeing, relax and enjoy a swim in our seasonal outdoor pool and a workout in our exercise room. Business travelers will welcome additional conveniences like the public computer with Internet access, in-room desks, and access to copy and fax services. All spacious guest rooms come equipped with flat-screen televisions, microwaves, coffee makers, refrigerators, hair dryers, irons and ironing boards. Some rooms feature sofa sleepers, wet bars and whirlpool bathtubs. A safe deposit box and laundry facilities are available on the premises for added guest convenience. Whether traveling for business, vacationing with the family or taking a road trip with friends, the Quality Inn & Suites Airport hotel offers you ideal accommodations, affordable rates and Texas-style hospitality. ... more   less 
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