After searching thru several pages of reviews for Austin hotels, we chose this Holiday Inn Express because the rooms seemed nice, the price was OK and they offered smoking rooms. Upon arrival they said "we put you on the first floor so it would be more convenient for you to go outside and smoke". I told them their own website gave me the choice of a smoking or non-smoking room. All they said was "Sorry". So what we have here is a hotel with totally false room descriptions and one who discriminates against certain people. We will check out tomorrow and go down the road to the Super 8 where we have stayed before and where they welcome everyone.
- Official Description (provided by the hotel):
- Country Inn & Suites By Carlson, Austin North (Pflugerville),is located on I-35 North at exit 247.The hotel is just 15 minutes from Downtown Austin Home of the University of Texas Longhorns, State Capitol and the infamous 6th street. In addition, the hotel is surrounded by major corporations like Dell, Pearson, Hewlett Packard, General Motors, Texas Commission on Environmental Quality, Samsung, Sears, and Hart Hankes, just to name a few. With Austin Bergstrom International Airport located only 25 minutes away, this hotel is a perfect fit for both corporate and leisure travelers. Our hotel offers over-sized suites with a separate bedroom and living area in each guest room, with a flat screen TV in each area. We provide all the standard amenities PLUS complimentary High speed internet, a work desk area, and microwave and mini-refrigerators. For those who are always on the go we offer a fitness center and a refreshing outdoor pool. We invite you to join us in our beautifully decorated lobby area each morning to enjoy our complimentary Be Our Guest breakfast or to sample our fresh baked cookies every afternoon. Be sure to be here mid-week each week too, for our complimentary Be Our Guest Manager's reception. If you are in need of meeting space, you'll find ours is designed to cater to both social and corporate meetings. Visit Austin, TX and Be Our Guest at Country Inn & Suites By Carlson, Austin North (Pflugerville). ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Austin
- Austin Holiday Inn