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Holiday Inn Express Hotel & Suites Austin North: Traveler Reviews

2.5 of 5
14620 North IH-35, Austin, TX 78728 (Formerly Quality Suites)
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Holiday Inn Express Hotel & Suites Austin North
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Ranked #99 of 179 hotels in Austin
Most recent review
5 of 5 stars Reviewed October 30, 2012
Charles J San Antonio, Texas, United States
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28 reviews from our community

    Trip type
Traveler rating
    7
    13
    5
    3
    0
Date Rating
San Antonio, Texas, United States
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Convenient, Inexpensive, and Nice Overall”
5 of 5 stars Reviewed October 30, 2012

This hotel, like many other Holiday Inn Express locations was convenient, inexpensive and upheld the same level of quality I have become accustomed to from hotels of its kind.

The staff was great.

The room was excellent (two separate areas, one living, one sleeping) and very clean.

I had zero problems and would definitely stay here again if I had the need to be in the area.

Room Tip: If possible, get a room by the elevator, they are on the front of the hotel and allot you the abilit...
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
“A Somewhat Polished, Weird Mess”
2 of 5 stars Reviewed October 8, 2012

I had higher expectations for this hotel. Here are the positives and negatives:

Positive: Relatively clean, friendly service at the front desk, good rates, beautiful lobby/kitchen area

Negatives: The room was a weird mess. For example, the lamps were crooked, the bathroom door barely shuts due to the fact that it hits the toilet, there was a small hole above the bed, the furniture looked really dated, used, and abused, the toilet paper, paper towels, and kleenix all had cute folded shapes; however, they all looked half used (i.e., the rolls were not new, etc.), and there is a lot of noise due to the location right off the highway.

While everything appeared to be clean, the weirdness of the room did not give me the confidence that it was in the best shape. I was nervous about touching anything.

Stayed October 2012, traveled with family
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Ask Vaca8888 about Holiday Inn Express Hotel & Suites Austin North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Austin North, responded to this review
October 21, 2012
Dear Vaca8888,

Thank you for taking the time to leave us a review. I am glad that you had a good interaction with our staff and found our rates competitive enough. Please accept my sincerest apology if you found your stay less than satisfactory due to the layout of the room accommodation you received. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely,

Pam G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
“Great for a Quick Stay”
3 of 5 stars Reviewed August 6, 2012

I was in a pinch and needed a decent hotel and this fit the bill just fine. I had shied away from staying at Holiday Inn because they allowed smoking in the hotel. To my surprise they have now banned smoking in the rooms and in the hotel. The room was warm and inviting, the room could use a touch up on the paint as there were scuff marks all over. This was a suite so there were separate living room and sleeping areas. The staff was very pleasant and worked hard to accommodate my request of top floor away from the elevator/noise as I was traveling with an infant. The beds slept well and there was a refrigerator and microwave near the bar area. WiFi is free! They offered a little breakfast in the morning that was very popular with the guest, pancakes in 30 seconds was a hit! Easy to get to off I-35 and about 20 minutes to the airport. I would stay here again in a pinch, but just for 1 night.

Room Tip: This hotel is just off the highway. Please choose a top floor for a good nights sleep.
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oglesby, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“great hotel!”
5 of 5 stars Reviewed July 17, 2012

Stayed here twice recently on business and was very surprised at the huge rooms and suites with lots of amenities. Will definitely stay here on business and pleasure trips to Austin.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kilgore, Texas
Top Contributor
79 reviews 79 reviews
14 hotel reviews
Reviews in 33 cities Reviews in 33 cities
35 helpful votes 35 helpful votes
“Clean, nice hotel”
4 of 5 stars Reviewed June 3, 2012

Hotel was booked for us for a training session. We arrived late but the staff was very nice and cordial. The hotel was an older one but very clean. The rooms are spacious with just about everything you could want on hand. We enjoyed the breakfast the next day, very good to start the day with. Overall a very nice visit at a top notch hotel....

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Holiday Inn Express Hotel & Suites Austin North

Also Known As:
Holiday Inn Austin
Austin Holiday Inn
Address: 14620 North IH-35, Austin, TX 78728 (Formerly Quality Suites)
Phone Number:
Region: United States > Texas > Austin
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #99 of 179 hotels in Austin
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Austin North, adjacent to Pflugerville is located directly off I-35 North at exit 247.The hotel is just 15 minutes from Downtown Austin Home of the University of Texas Longhorns, State Capitol and the infamous 6th street. In addition, the hotel is surrounded by major corporation like Dell, Alk Abello, Tx. Commission on Environmental Quality, Samsung, Sears, and Hart Intercivic, just to name a few. With Austin Bergstrom International Airport located only 25 minutes away, this hotel is a perfect fit for both corporate and leisure travelers. Our hotel offers over sized suites with a separate living area in each room. We provide all the standard amenities plus complimentary High speed internet, a work desk area, and microwave and mini-refrigerators. For those who are always on the go we offer a state of the art fitness area and a fabulous outdoor pool. We invite you to join us in our beautifully decorated lobby area and enjoy our complimentary Express Start breakfast. Our meeting space is designed to cater to both social and corporate meetings. Visit Austin, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 
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