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Holiday Inn Express Hotel & Suites Austin North: Traveler Reviews

2.5 of 5
14620 North IH-35, Austin, TX 78728 (Formerly Quality Suites)
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Holiday Inn Express Hotel & Suites Austin North
Ranked #104 of 179 hotels in Austin
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26 reviews from our community

    Trip type
Traveler rating
    5
    13
    5
    3
    0
Date Rating
East Texas
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
“Spacious and Clean, Breakfast a plus!”
4 of 5 stars Reviewed November 14, 2011

Booked four suites for a cross-country team and families. Rooms are nice with mini-fridge, microwave, iron, blow dryer, etc. The separate living room and bed room with two TV's was nice. Beds were comfy w/ lots of pillows.

The only negative in the room was the window. I liked being able to open my window and get some fresh air, but I can see it being dangerous, especially for small children. The window slides open wide (no screen), so parents beware - it's a long drop from the 3rd floor!

The complimenary breakfast was well done, complete with eggs, biscuits, sausage gravy, fresh pancakes, assorted bagels/pastries/cereals, etc.

Front desk clerk was very helpful with my request to pay all charges for another room. She stood her ground and insisted to my friend that the arrangements were made and that the room charges were covered. (Often times, people will fold under the pressure...not her!)

Had a very good visit and will look them up again next time I'm in Austin.

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask EastTexasGMan about Holiday Inn Express Hotel & Suites Austin North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Draper, Virginia
Top Contributor
65 reviews 65 reviews
9 hotel reviews
Reviews in 36 cities Reviews in 36 cities
13 helpful votes 13 helpful votes
“nice place to stay”
5 of 5 stars Reviewed October 13, 2011

Comfortable, clean, convenient to sightseeing spots in Austin, just get on IH-35 and go south a couple exits. Nice breakfast buffet.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask emptynester40 about Holiday Inn Express Hotel & Suites Austin North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerens,Texas
Top Contributor
80 reviews 80 reviews
35 hotel reviews
Reviews in 33 cities Reviews in 33 cities
84 helpful votes 84 helpful votes
“Little out of the way for Round Rock but couldn't beat the price”
3 of 5 stars Reviewed October 12, 2011

Originally, we were bidding on Priceline for a Round Rock 3* but eventually got this hotel (actually in Pflugerville) for $54 a night on Hotwire. Close enough! It is a refurb Quality Inn and on the highway so I was immediately a little concerned. Turned out to be fine. The rooms are nicely done with a separate living/mini-kitchen area and a typcial HIE bathroom (good shower/tub) with sink out in the bedroom area. Bed was quite comfortable, plenty of pillows, blanket, not comforter. The location is a typical busy I-35/feeder road intersection- there's a chicken/BBQ place doing lots of business next door but we didn't get a chance to try it. The morning breakfast was actually quite good as those things go- pre-cooked cheese omlettes, sausage, grave, biscuits, cereal, bread goods, etc. Check in/check out was smooth and friendly. DH loved the larger screen TV's in both living and bedroom areas.

My only real complaints were how loud the cleaning/maintenance staff was out in the hallways before 9AM (I wasn't asleep but if I had been trying to sleep, it would have been difficult) and the old AC unit that cycles off and on all night- very noisy!

Overall, I wouldn't pick this area or hotel just because there are better locations/newer hotels but I wouldn't have a problem staying there again if I needed to.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask poodleone about Holiday Inn Express Hotel & Suites Austin North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palestine, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Business Benefit!”
4 of 5 stars Reviewed October 8, 2011

I stayed in this hotel on a business trip. Unlike prior reviews, there was plenty of soap, shampoo, etc. The room had a separate bedroom with a nice living area. There was a refrigerator, microwave, coffee pot, blow dryer, ironing board, etc. The beds were comfortable and the room smelled fresh. Hotel staff were friendly and accommodating. The only negative was when we first arrived, the air conditioning was not cooling good. We called the front desk and they immediately offered us another room. We were tired and declined but they had someone fix the air shortly after 8 am the next morning. It was perfect the rest of our three night trip. Also, they have great snacks from local restaurant on Wednesday evenings.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MarnieW about Holiday Inn Express Hotel & Suites Austin North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Collins, Colorado
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“No soap in the hotel?”
2 of 5 stars Reviewed August 9, 2011

Really? No soap in the hotel, and with this heat??? Just because a shipment of soap doesn't make it in doesn't make it okay for a hotel to not provide soap for the guests. Is there not an employee who can run to WalMart or borrow some from another hotel? Really - this is the least I expect from a hotel!

  • Stayed August 2011, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Bexredpen about Holiday Inn Express Hotel & Suites Austin North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Austin North

Also Known As:
Holiday Inn Austin
Austin Holiday Inn
Address: 14620 North IH-35, Austin, TX 78728 (Formerly Quality Suites)
Phone Number:
Region: United States > Texas > Austin
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #104 of 179 hotels in Austin
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Austin North, adjacent to Pflugerville is located directly off I-35 North at exit 247.The hotel is just 15 minutes from Downtown Austin Home of the University of Texas Longhorns, State Capitol and the infamous 6th street. In addition, the hotel is surrounded by major corporation like Dell, Alk Abello, Tx. Commission on Environmental Quality, Samsung, Sears, and Hart Intercivic, just to name a few. With Austin Bergstrom International Airport located only 25 minutes away, this hotel is a perfect fit for both corporate and leisure travelers. Our hotel offers over sized suites with a separate living area in each room. We provide all the standard amenities plus complimentary High speed internet, a work desk area, and microwave and mini-refrigerators. For those who are always on the go we offer a state of the art fitness area and a fabulous outdoor pool. We invite you to join us in our beautifully decorated lobby area and enjoy our complimentary Express Start breakfast. Our meeting space is designed to cater to both social and corporate meetings. Visit Austin, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Holiday Inn Express Hotel & Suites Austin North
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