The staff at this extended stay are not very knowledgable on promotions and such, I'm still very frustrated by not bring charged the right amount for my room they had me under pay for my room because the put my promotion towards my room! And the whole point of the promotion is to get money back I've used it 3 or 4 times never had this kind of problem! It's my promo I choose what I want to spend it on that's my whole point no one told me it was applied to my room until I checked out so bam no money back please get a better staff with better communication.
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- Also Known As:
- Extended Stay Deluxe Austin-Metro Hotel Austin
- Extended Stay Austin
- Austin Extended Stay