As I get ready to move into my new home in Austin, I would like to take this time to thank each of the staff members for making my last 8 months here a wonderful experience. The manager Imelda Ball has done an incredible job at Austin Metro. With the exception of the "New" assistant manager Laura Miller, I want to say that my stay at Extended Stay has been pleasant. For some reasons beyond my control, Mrs. Miller has tried to make my stay here a living hell. I know for a fact that her title as Assistant General Manager(A.G.M.) has went to her head, yet she has lacked the skills & the professionalism plus maturity to do the job. Before she arrived at this hotel, the staffs moral was at all time high. When she's on duty, it's like a ghost town because no one wants to interact with her. It's very unfortunate that the customers & staff has had to put up with her lies. Otherwise, I truly believe that this place is one of the best places to stay in Austin. Thank's Imelda & Mr. Tex, Ken, Chelsea, Jesse, Rudy, Claudia, Jessica, Angie & the great customers for helping to make my stay here a blessing. Have a glorious New Year.
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- Also Known As:
- Extended Stay Deluxe Austin-Metro Hotel Austin
- Extended Stay Austin
- Austin Extended Stay