I have been here for 2 weeks. The employees here are great and will do whatever to help make your stay better. The place is very convenient to shopping, eating, and my work. The pool is very nice, and the workout room is perfect for my needs. For the price, it is a very good place to stay.
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The rooms are decent size for the price, plus a bed and a pull out couch makes it a cheap place to crash for a weekend in Austin. You get what you pay for, so you can't complain too much. The front desk was very helpful and friendly, and even let us check out late for no charge.
Make sure you have a GPS if you ever want to find this place. We drove in circles trying to find the entrance.
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I have been staying here for about 2 months. It has been an enjoyable experience for me. I've read some of the complaint that people have posted. The majority of the negative statements are untrue. The staff here will bend over backward to make your stay delightful. I've seen a lot of folks say negative things just so they can get a discount or a free night. I wonder how many other hotels have they tried to con. Anyway, while staying at this hotel, you'll have an enjoyable time & you get what you pay for, plus some. The staff does care. Thank's!
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Reviewed April 4, 2013
Reviewed January 1, 2013
Checked in and out in 10 mins. Smelled like mold. Dirty.
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This is 2nd Extended Stay I tried. 1st compalint-There is no automatic doors. I had a cart to move my stuff & it was difficult to go through two normal size door instead of double automatic door. 2nd Compalint-I paid for a smoking room & I asked the clark to change my room to odd ending digit number. (he gave me room 332 & asked 33# odd number) His respond was they don't have it so I asked him to give me non-somking with the odd number. I told him I will not smoke in that room & his respond was "Yeah, I heard that before. We don't give non-smoking room to a smoker" Isn't this a discrimination???? I never heard of that. I stayed many 5 star hotels & never did they accused me lying or assumed I will be smoking in the room. He ended up giving me 321.
I didn't expect much since this is the first time I stayed at smoking room in last 15 years... but as soon as I walked in... I saw this ugly & damaged chair in the corner. Why???
I am just glad to stay one night... I was planning to stay one more but I will be checking other hotel who doesn't accuse me for lying.
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