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“Early Christmas” 5 of 5 stars
Review of DoubleTree Suites by Hilton - Austin

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DoubleTree Suites by Hilton - Austin
3.5 of 5 Hotel   |   303 W 15th St, Austin, TX 78701-1692   |  
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Ranked #27 of 187 Hotels in Austin
Roanoke
1 review
“Early Christmas”
5 of 5 stars Reviewed 3 days ago NEW

My family and I came home to visit my parents and to celebrate Christmas early with them since they would not be able to come to Dallas. Our stay at the Double Tree was amazing, from check in to check out...This hotel delivers in amazing customer service. I have stayed here several times during business over the past few years and new what this hotel can deliver. The only reason I would not stay here is because they are completely booked and have nothing available. If you are able to get the rooftop suite...DO IT! It is an amazing treat. The staff at the hotel are amazing and will do anything, with in reason, when asked. One Christmas, they came to our door before sun up to deliver a gift to my daughter from Santa himself...sleigh bells from his sleigh with a personally written noter. HOW ABOUT THAT?!

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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437 reviews from our community

Traveler rating
    232
    131
    52
    16
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Brownsville, Texas
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

location is perfect. downtown. adjacent to capitol. easy drive to all locations across the city. great beds. very clean. great food. great drinks. great gym. great pool. save yourself some money by making reservations directly on the 15th street location website (if you qualify for a special rate). also save money by parking on the street (Lavaca) instead of paying $22 self park or $27 for valet.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Marcos, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is a beautiful hotel with spacious suites and top-notch rooms. The agent who checked us in (named Austin) was friendly and very knowledgeable about the area. Though there is not much night life in walking distance of the property, they do have a shuttle that will take you to sixth street if that is your preference. This is actually a huge bonus as the price is commensurate with the location - we will most definitely be back.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Wa
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I enjoyed staying at this Double Tree. I was upgraded to a 2-bedroom suite and the rooms was new (or newly updated) and I enjoyed use of the kitchen and separate bedrooms. There are lots of good places in walking distance. I did valet park a car and at times found the valet to be slow in getting your car (but it was crowded due to a conference). I was visiting UT @ Austin and it was just very short drive to campus. If I went back to Austin this is where I would be staying.

Room Tip: They have suites. If you are Hilton Honors ask for an upgrade. The suites were really nice.
See more room tips
  • Stayed October 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Houston, Texas
Top Contributor
54 reviews 54 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a pleasant place, you can’t beat the proximity to the capitol and to UT. There are restaurants in walking distance, but do venture out further than that for some great places. The rooms are clean and spacious, we particularly like the suite set up when traveling with a child. (With 2 or more they get their own room). Best of all was the overworked staff. They were always polite, cheerful and ready to do whatever it took to make the customer happy.

The beds were fine, but don’t count on putting someone on that sofa bed if they need sleep. Even the 9 year old was miserable on it. The mattress appears to be very old and you could actually feel every spring as you ran your hand across it. A sleeping bag on the floor would have been better. Sofa beds don’t have to be this way anymore and the hotel should address this.

I mentioned the overworked staff. We called down for our car to be brought from the valet at 6:50. Ten minutes later we went down and no car and no front desk clerk. She was doing both jobs. After several more minutes the clerk drove up with our car, but we were on a tight schedule so the delay was troubling. That same morning people were lined up waiting for breakfast service. Apparently, they were short handed in several areas.

Yes, we will stay again. Issues happen, its how the staff deals with them that separated the good from the bad

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Sugar Land, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great location! Hard to be the proximity to the capitol and state government complex. And great value! Good restaurant in the hotel, and several within walking distance. Great rooms that have been updated, too! It's my first choice 'go-to' location when I'm in Austin!

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I am a HH Diamond member and always stay here when in Austin. Suites are spacious, clean and well decorated. The location is perfect, with the south side offering great Austin views. Great chili across the street!

Overall a great property with always friendly staff.

Stayed December 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton - Austin

Address: 303 W 15th St, Austin, TX 78701-1692
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Austin
#13 Family Hotel in Austin
#28 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton - Austin 3.5*
Number of rooms: 188
Official Description (provided by the hotel):
Welcome to the DoubleTree Suites by Hilton Hotel Austin. Enjoy a warm greeting with a freshly baked chocolate chip cookie at this comfortable hotel. Among Austin, Texas hotels, this DoubleTree hotel places you in the downtown business district and within minutes of all that the city has to offer. Walk to the University of Texas and the Texas State Capitol from our Austin, Texas hotel, which is 11 miles from Austin Bergstrom International Airport. Visit the Sixth Street Entertainment District, Barton Springs Pool, or explore the area around this Austin hotel with our complimentary shuttle service. Corporate guests are in easy reach of many regional and national companies, the Austin Convention Center and favorite local restaurants and nightlife. Retreat to a spacious suite at the DoubleTree Suites Hotel Austin. All of our suites offer separate kitchens, living areas and private bedrooms in sophisticated surroundings. Upgrade to a two-bedroom suite, Penthouse or Executive suite for a wrap-around rooftop balcony with breathtaking city views. Host a meeting or event in this downtown Austin hotel's 5,000 sq. ft. function space, including the beautiful Rose Garden Terrace. Let our professional staff assist you from planning to execution. Stay fit in our fitness center, or relax in our heated, outdoor pool and patio deck. Savor delicious American or Southwestern cuisine in our 15th Street Cafe, open for breakfast, lunch and dinner, and then retire to our popular 15th Street Lounge. Book your stay at our Austin, Texas hotel and experience true Texas hospitality. ... more   less 
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Also Known As:
Doubletree Suites By Hilton - Austin Hotel Austin
Doubletree Hotel Austin
Doubletree Austin

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