We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“EXCELLENT FAMILY DESTINATION” 5 of 5 stars
Review of Embassy Suites Austin - Arboretum

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Embassy Suites Austin - Arboretum to your Saves list
Embassy Suites Austin - Arboretum
3.5 of 5 Hotel   |   9505 Stonelake Boulevard, Austin, TX 78759 (Northwest Austin)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Shop Arboretum Package
Ranked #16 of 184 Hotels in Austin
LAREDO, United States
1 review
“EXCELLENT FAMILY DESTINATION”
5 of 5 stars Reviewed July 11, 2013

Great service staff. always had an answer and directions. Breakfast and reception were always great and with a smile...saw them always running around ,but always had time for you. Rooms were always clean and the pool was exceptional

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites Austin - Arboretum, responded to this review, July 26, 2013
Jose M,
Thank you for the nice review and for recognizing our staff. Out team takes great pride in providing exceptional service! We look forward to your next visit.
Thank you
Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

410 reviews from our community

Traveler rating
    249
    110
    28
    12
    11
See reviews for
122
61
21
155
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Houston, Texas
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 10, 2013

My family and I stayed at the Arboretum location just for one night but really enjoyed it and wished we'd stayed longer. The staff was very friendly and helpful and the swans and fish in the lobby were a huge hit with my 6-year old daughter! We enjoyed the atrium style of the hotel and we sat and relaxed in the lobby while they allowed the kids to feed the swans at noon on the weekends. The suites were clean and spacious and more than enough space for our family of four. There was also a decent sized indoor pool which was great since the Texas heat can be murder! There was complimentary fresh squeezed lemonade and sweet tea in the lobby also. What topped it off was the cooked to order breakfast and the variety of choices available. We ordered dinner from the restaurant which was rather pricey but a convenient decent option if you don't want to go out. We'll definitely be returning to this hotel when we visit Austin again. My only complaint was the efficiency of the elevators. For the most part they were very slow but judging from the parking lot and the breakfast crowd it's probably because the hotel was packed. Nice stay overall!!!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites Austin - Arboretum, responded to this review, July 26, 2013
DB Houston,
I am glad you and your family had such a great stay at our hotel. We look forward to your next visit. Hopefully, you can stay more than one night!
Thank you
Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hammond, United States
1 review
5 of 5 stars Reviewed July 10, 2013

Wonderful staff and great amenities such as actually breakfast in the morning and free happy hour each night. The staff could not have been better and would stay at the hotel again in a heartbeat. We actually fed the Swans that stay at this hotel as well.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites Austin - Arboretum, responded to this review, July 26, 2013
Cliff L,
Thank you for very much for the nice review. I appreciate you recognizing our great staff. I am glad you had an opportunity feed Butch and Sundance! We look forward to your next visit.
Thank you
Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2013

We spent 4 nights at this property when my son got married recently. The staff was absolutely wonderful and very accommodating. We had several meals at the hotel restaurant and were pleasantly surprised at how much we enjoyed the food. The complimentary breakfast and happy hour were enjoyable as well.
Overall a very pleasant stay and we will likely stay here again the next time we visit Austin.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites Austin - Arboretum, responded to this review, July 10, 2013
Judith Y,
I am glad you had a delightful stay. Thank you for recognizing our great staff! We look forward to you visiting with us again.
Thank you
Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed July 8, 2013

Beautiful place, great location - minutes from 183. Nice and cool, air conditioner stayed on all night and it was very comfortable. Great bed, bathroom items. Nothing to complain about - didn't have the breakfast but a lot of people did and it looked good!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites Austin - Arboretum, responded to this review, July 10, 2013
Thank you for the nice review. Hopefully, next time you visit, you have time to have breafkast!
Thank you
Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, T
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2013

Close to shopping and dining. The Domain is an outstanding upscale shopping center nearby. The Gateway is an OK shopping experience. Both are very close. The room was big, clean and comfortable. The mattress wasn't as nice as many Hilton properties, but it worked. The bathrooms lacked a second sink or exhaust fan. Otherwise they were clean.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites Austin - Arboretum, responded to this review, July 10, 2013
Docbledsoe,
Thank you for the nice review! We look forward to your next visit.
Thank you
Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 5, 2013

we stayed for 1 night only 6-28-13.we had spacious, clean room and bathroom, very comfortable bed and couch bed..Breakfast were freshly cook and omelet n pancakes will cook for you in minutes. I recommend to heavy breakfast eater , superb b-fast. Highkly recommend this hotel.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites Austin - Arboretum, responded to this review, July 8, 2013
LynetteH712
Thank you for very much for recommeding out hotel. I am glad you enjoyed our hot, fresh made to order breakfast! We look forward to your next visit!
Thank you
Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Embassy Suites Austin - Arboretum? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Austin - Arboretum

Address: 9505 Stonelake Boulevard, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Austin
#10 Romantic Hotel in Austin
#16 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Austin - Arboretum 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Embassy Suites Austin – Arboretum, is only minutes away from downtown Austin and within walking distance of the Austin Arboretum’s shops and restaurants. Located 20 minutes from the Austin-Bergstrom International Airport, our Austin Arboretum hotel is close to dining, the business district and the Austin technology hub near Charles Schwab, IBM and Microsoft. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Priceline, Expedia, Cheap Tickets, Hilton Hotels, getaroom.com, TripOnline SA, Odigeo and Tingo so you can book your Embassy Suites Austin - Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Austin
Embassy Suites Austin
Arboretum Austin Embassy Suites
Austin Embassy Suites

Owners: What's your side of the story?

If you own or manage Embassy Suites Austin - Arboretum, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.