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“The Best of all Embassy Suites” 5 of 5 stars
Review of Embassy Suites Austin - Arboretum

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Embassy Suites Austin - Arboretum
3.5 of 5 Hotel   |   9505 Stonelake Boulevard, Austin, TX 78759 (Northwest Austin)   |  
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Ranked #17 of 184 Hotels in Austin
Sugar Land, Texas
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“The Best of all Embassy Suites”
5 of 5 stars Reviewed May 9, 2013

We love Embassy Suites and have stayed in many across the nation. The Austin Arboretum is the best of all, always clean, cordial and helpful staff, and "hands-on", visible manager. Always priced right, excellent cooked to order breakfast, and relaxing manager's reception. Here, it's all about the comfort and enjoyment of the guests. And on this occasion, we stayed free, thanks to our Hilton Honers points. A great value and a pleasant stay.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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403 reviews from our community

Traveler rating
    244
    108
    28
    12
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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  • Any
English first
Sylmar, United States
1 review
5 of 5 stars Reviewed May 8, 2013

Pros: Extremely pleasant and accommodating! Cons: Although their dining room server at the bar was wonderful, the food made me sick throughout the night. Next time, I'll be more careful of what I order.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 7, 2013

This is not the first time we've stayed at this property, but each time we do we leave satisfied and with a smile. The location is excellent, close to everything, right off a popular highway and near shopping and restaurants. The hotel itself is pristine and so are the rooms. Two swans reside in the lobby pool along with a bar and restaurant. The restaurant doubles as the setting for the breakfast that's included every morning. I don't think you'll find a better spread -- from homemade pancakes and omelettes made to order, to hot oatmeal, cold cereals, pastries, fresh fruits, Starbuck coffees, juices and so much more. The bedroom is on the small size but you also get a living room with microwave, small frig, sink, and a flat screen HD TV in the bedroom and living room. The front desk staff is young, and sweet and helpful -- we never went in and out without a smile and a hello. The hotel, every time we were there, was busy with young families --- I guess the great included breakfasts, and the location are a big drawer.
It's a great place to stay, offers a good value and it's highly recommended.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Philadelphia, United States
1 review
4 of 5 stars Reviewed April 26, 2013

Manager of the restaurant was very attentive to the breakfast buffet; it was clean and well stocked. He was very outgoing and personable while clearing plates off the dining table and always asks if we everything is meeting to our satisfaction during the Breakfast buffet. It was pleasurable to see everyone pitching in to make our family stay more pleasurable.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2013

Every hotel website we checked for Austin hotels said they were sold out. I was desperate and googled to help find hotels and found hotels.info. Because of this website I will now use all the time, we were able to reserve rooms at the Embassy Suites Arboretum. It was fabulous! Breakfast was out of this world. Food better than restaurant in downtown Austin. Room so clean we let our baby crawl on floor. Sofa bed out of this world comfortable! Hard to believe right?? Even our 21 year old commented it was really comfortable. I hope we can stay at this hotel again! Thank you hotels.info!!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2013

I absolutely love this facility - any time I am traveling to Austin (usually once or twice a quarter) this is my preferred location to stay. Unfortunately, its been booked a few times so I've had to look at other properties. I've always stayed either in the Embassy Suites line or at least in the Hilton group. However, none of the properties I've stayed at in the Austin area measure up to the particular property. The staff are wonderful - they should be sent to other Embassy Suites around the country to train them on how to make a guest feel like they are the most important person there. I simply cannot express happiness with your location. I will stay there any time I can - I'm even looking forward to bringing my family there for some non-business fun! Thank you again for all you do!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Top Contributor
57 reviews 57 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed April 22, 2013

The hotel has two swans and large koi in the atrium. My daughter (as well as every other kid we saw) went crazy over them.

Embassy suites are great for families. Every room has a separate bedroom, breakfast with cooked to order omelets and pancakes, and an evening reception with light appetizers and adult beverages.

The hotel was dated, but it was very clean.

The location was great for us. It was about 10 minutes from the Domain. There were tons of restaurants and shopping close to a hotel including a Whole Foods down the street.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Austin - Arboretum

Address: 9505 Stonelake Boulevard, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Austin
#11 Business Hotel in Austin
#16 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Austin - Arboretum 3.5*
Official Description (provided by the hotel):
Embassy Suites Austin – Arboretum, is only minutes away from downtown Austin and within walking distance of the Austin Arboretum’s shops and restaurants. Located 20 minutes from the Austin-Bergstrom International Airport, our Austin Arboretum hotel is close to dining, the business district and the Austin technology hub near Charles Schwab, IBM and Microsoft. ... more   less 
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Also Known As:
Embassy Suites Hotel Austin
Embassy Suites Austin
Arboretum Austin Embassy Suites
Austin Embassy Suites

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