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“Consistent With A Twist” 4 of 5 stars
Review of Hampton Inn Austin - Arboretum Northwest

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Hampton Inn Austin - Arboretum Northwest
2.5 of 5 Hotel   |   3908 West Braker Lane, Austin, TX 78759   |  
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Ranked #10 of 182 hotels in Austin
GreenLeadersBronze level
Indianapolis, Indiana
Top Contributor
203 reviews 203 reviews
53 hotel reviews
Reviews in 94 cities Reviews in 94 cities
67 helpful votes 67 helpful votes
“Consistent With A Twist”
4 of 5 stars Reviewed November 6, 2011

Having traveled through much of the U.S. staying in Hampton Inns, one of the main things I have experienced is the fact that you find a consistent and uniform pattern where ever you stay. This one in Austin had a pleasant twist. Two things stood out as different. One was the large number of trees that surrounded the Inn. This made for a pleasant feel as we entered and left. The other was the dinning area. This one is much more upscale than most.

This Inn is located at 3908 West Braker Lane, Austin, Texas, 78759

It is a great choice when you are in the Austin area.

Room Tip: We usually try to book a king room for the two of us. That gives us an extra large bed, a desk and c...
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  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nword, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review, November 12, 2011
Thanks so much for your comments on your recent visit with us! Here in Austin, we love to stand out! We hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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412 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Lufkin, Texas
1 review
5 of 5 stars Reviewed November 3, 2011

I need a place close to where I was taking care of family business. This location was a very good value and very close to where I needed to be. The room was clean and the breakfast was hot and very good.

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nword, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review, November 5, 2011
Thank you for your comments! We're so pleased to hear we were exactly what you were looking for! Come back and see us again soon!
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Houston
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 3, 2011

From the phone reservation, to check in, to information, to check out, this front desk and the hotel deliver on outstanding service. Revamped rooms are spacious and comfortable. A real breakfast with appetizing food. And real coffee, not water turned brown. Well worth the money and then some.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nword, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review, November 5, 2011
Thank you so much for your recent review of our hotel. We're so pleased to hear that your experience was a memorable one! Come back to see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corpus Christi, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 22, 2011

I'm so grateful for TripAdvisor and the other reviews on this hotel. We chose to stay here, even though it was a few miles out of the way of the tradeshow my husband needed to attend, and we're really glad we did!

The service was impeccable. We arrived early, and they went out of the way to make sure they had a room ready for us so we could do an early check in.

The room itself was immaculate. Huge, comfortable bed with a ton of pillows, a wonderful reading couch, large TV, marble topped vanity in the bathroom, plenty of towels, and a shower with excellent water pressure.

The free wi-fi was a big plus for me, as I needed to work remotely while my husband attended the trade show. I used it extensively both days and had no problem with access (the streaming speed is a little slow for online video).

The front desk called our room within an hour of our check-in, just to see if we'd settled okay, and if there was anything they could do for us.

They offer free coffee and tea throughout the day in a station by the reception desk. There's also a nice lounge area there, with TVs, chairs, couches, a computer station, etc there.

Breakfast each morning is from 6-10AM and it is massive. Fruits, bacon, sausage, omelettes, pastries, yogurts, juices... this isn't your normal continental breakfast with a bagel and a stale box of cereal! This hotel obviously takes a lot of pride in their service and it shows.

I highly recommend this hotel, and we will definitely stay here the next time we're in Austin.

One last note: this hotel is about five minutes away from the epic La Madeline French restaurant. A MUST for your dining list while you're here :)

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nword, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review, November 5, 2011
Thank you so much for your review! We're all so very pleased you had such a wonderful experience whille with us! We look forward to welcoming you back!
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Haltom City, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2011

Our recent stay at this hotel was an extremely positive experience. We were traveling with our small dog and had trouble finding a hotel in the area which would accept pets. The people at the Hampton Inn told us, "No problem!" When we needed to find another local hotel in order to meet some friends, they were happy to give us (excellent) directions. The morning after our stay, they even offered to provide a free shuttle ride to the nearby conference center where my wife needed to go.

The free breakfast was exceptional, far exceeding the norm for buffets of this type; the room was modern, clean, and well-appointed; and they even provided free wi-fi throughout the public areas and in our room.

Give this hotel a try if you're ever looking for a nice, reasonably-priced place to stay in this area of Austin. I think you'll be glad you did!

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nword, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review, October 9, 2011
Thank you for your recent review on your stay with us! We're very pleased you had such a great experience during your visit! Our staff is available to help you with whatever comes up! We hope to see you again real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 5, 2011

First of all, the price is amazing and we felt we got so much more than what we paid for. We would have felt the price was great even if it didn't have free parking, free hot breakfast that was very substantial, free coffee and fruit 24 hours/day. I always worry when I can't get my usual double espresso in the morning, but they offered a "robust" coffee as one of the choices that worked just fine. The room was clean, comfortable, well laid out, pleasantly decorated, and had a convenient place to put our "stuff" both in the bedroom and the bathroom. The staff was very helpful and friendly, and the woman at the front desk actually called us after we settled in to see if we needed anything and to see if we still needed a rollaway. The room was quiet, no mechanical noises or sounds from other guests or the street. I don't think I've ever been so pleased with a hotel before! After our stay at this hotel we moved to a very lavish hotel 4 times the price and we had nothing but complaints, which makes me appreciate this one even more. On a scale of 1-10, I give this Hampton Inn at least a 15.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nword, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review, October 7, 2011
Wow, Thank You so much for your recent review on your recent stay with us. All of us here are extremely happy to hear that you had such a enjoyable experience while with us. Please come back to visit us again soon!
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San Antonio
1 review
5 of 5 stars Reviewed October 2, 2011

I was warmly greeted, provided time line for traffic to die down and piping hot cup of coffee with lots of cream to add. Staff that I met in the hallways were super friendly. The room was comfortable, clean and had everything I needed to retreat from a hectic life.

Room Tip: the room with a king sized bed had plenty of room to sit on the couch or use the desk.
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  • Stayed September 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nword, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review, October 4, 2011
Thanks so much for your review on your recent stay with us! We're always so pleased to hear that your stay with us was enjoyable! Please come back to visit us again sometime!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 West Braker Lane, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Austin
#7 Business Hotel in Austin
#9 Green Hotel in Austin
#10 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Official Description (provided by the hotel):
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 
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Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn

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