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“mediocre breakfast, just not enough, clean room, spacious” 4 of 5 stars
Review of Hampton Inn Austin/Airport Area South

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Hampton Inn Austin/Airport Area South
2.5 of 5 Hotel   |   4141 Governors Row, Austin, TX 78744 (South Austin)   |  
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Ranked #56 of 191 Hotels in Austin
Certificate of Excellence 2014
Amsterdam, The Netherlands
Senior Contributor
46 reviews 46 reviews
35 hotel reviews
Reviews in 36 cities Reviews in 36 cities
43 helpful votes 43 helpful votes
“mediocre breakfast, just not enough, clean room, spacious”
4 of 5 stars Reviewed August 6, 2014

Room: 2 queens, comfy and clean, living room chair with large foot area.. Much space for clothes, ironing board and iron in closet.

Bathroom: clean, enough space.

Nothing completely new, not really dated either (not musky, etc.)

Window opens completely (no small kids !!!!!).

Ample free parking. Make sure your keys keep working, ours were shut off each day (?).

Hotel is in the south part of Austin, close to downtown by car.

Outdoor pool is clean, 5' deep at one end, rectangular, so swimming is possible (no hard push-offs or dives included).

Breakfast is average-good for free breakfast, the fact that they stop making/refilling things 20 mins before breakfast is over, is rotten. When we asked for an apple, we got ONE and one was placed in the empty fruit basket.

Room Tip: room 212 faces back parking. average quiet.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review, August 8, 2014
Thank you for staying with us and for taking the time to leave us a comment on Trip Advisor. Our new breakfast team is committed to the quality and quantity of food - we hope that you'll give us another try next time you're in Austin.
Thank you
Crystal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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260 reviews from our community

Traveler rating
    112
    92
    32
    15
    9
See reviews for
41
58
27
105
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
San Angelo, United States
1 review
4 of 5 stars Reviewed July 28, 2014

Hotel was very nice. Good selection of breakfast items and very helpful staff. Only complaint was that room smelled very strongly of deodorizer. Smelled like someone had a pet in the room and deodorizer had been sprayed to try to cover up the smell.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review, July 29, 2014
Thank you so much for taking the time to leave us a comment on Trip Advisor. I am so sorry to hear that you were affected by the guest room deoderizer and hope that if you're ever near Austin again you'll do me the honor of taking care of your reservation and room assignment personally.
Crystal
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Southlake, United States
1 review
4 of 5 stars Reviewed July 28, 2014

In this day and time it is very disappointing as a business traveler to not be able to hook my laptop to the television in my room to watch programs I have recorded. The television had the necessary hdmi port but apparently according to the front desk clerk it is an issue because Time Warner cable is their service provider.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review, July 29, 2014
We love our business travelers and are truly sorry to hear that you could not conduct your business while staying with us. Thank you for staying with us and for taking the time to leave us a comment on Trip Advisor
George - Chief Engineer
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1 review
1 of 5 stars Reviewed July 27, 2014

Horrible breakfast! Uncomfortable bed! Temperature difficult to set at a comfortable level. Horrible breakfast! Uncomfortable bed! Temperature difficult to set at a comfortable level. Horrible breakfast! Uncomfortable bed! Temperature difficult to set at a comfortable level. Horrible breakfast! Uncomfortable bed! Temperature difficult to set at a comfortable level.

  • Stayed July 2014, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review, July 29, 2014
I am truly sorry to hear that you did not have an excellent stay. We received your comments at the property as well and have responded to you in hopes that we can make it right.
Crystal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 22, 2014

I normally always pick Hampton Inns if I need something with a good price on short notice. They never do you wrong. I'm not sure what happened on this trip though. I booked our hotel prepaid through Southwest and got a good deal. We arrived late on Friday night, probably close to 12am. We got stuck in a handicapped room. It might have been my imagination but I felt the bed was not as comfy as other Hampton Inns were. Also, the bathroom, I know it is supposed to accommodate a handicapped person, but the curtain was not long enough and water travelled throughout the bathroom. It was a little annoying because you had to lay extra towels down to create a barrier.

Another reason I normally like Hampton Inns are because of their breakfasts. This time, either the guests were incredibly hungry or the morning staff could not keep up with keeping the breakfast food filled.

We slept decent, the place is clean, so I deemed it a 3. Pretty average.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review, July 29, 2014
Thank you for staying with us and for taking the time to leave us a comment on Trip Advisor. We hope that you'll give us another chance to wow you next time you're in town
Crystal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newburyport, Massachusetts
Top Contributor
92 reviews 92 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 21, 2014

Stay was fine except the had just cleaned the carpets and they were still wet. Big cudos to the staff for keeping the place clean but maybe give more time for the carpets to dry and chemical smell to dissipate. Location not ideal if you are walking as few sidewalks in the area.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review, July 29, 2014
Thanks for staying with us and for taking the time to leave us a comment on Trip Advisor - we hope to see you back again soon
Crystal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, United States
1 review
5 of 5 stars Reviewed July 20, 2014

This hotel is very nice and the staff is extremely helpful and cheerful. I could not remember my Hilton Rewards number and the lady at the front was more than happy to find it for me. My room was clean and comfortable and quiet.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review, July 29, 2014
Welcome to the Hampton Inn Austin South- Welcome to Hamptonality!! We loved having you here and hope to see you back soon
Crystal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Austin/Airport Area South

Address: 4141 Governors Row, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Family Hotel in Austin
#48 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Austin/Airport Area South 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
You may need more than one trip to experience the vast offerings of Austin, the capital city of Texas and the "Live Music Capital of the World™." The Hampton Inn® hotel in Austin-South/Airport Area is located in the Southpark Business Park, and about five minutes from Town Lake, the University of Texas, Sixth Street, and the Austin Convention Center. Our promise to you includes a clean, comfortable hotel room. In fact, we have 123 of them! If you're traveling with your family, you may opt for a room with two beds. Or, if you're here by yourself on business, why not book a room with a plush, king-sized bed so you can stretch out and relax? ... more   less 
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Also Known As:
Hampton Inn Austin/Airport Area South Hotel Austin
Austin Hampton Inn

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