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“Nice hotel...close to downtown” 4 of 5 stars
Review of Hampton Inn Austin/Airport Area South

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Hampton Inn Austin/Airport Area South
2.5 of 5 Hotel   |   4141 Governors Row, Austin, TX 78744 (South Austin)   |  
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2X Points Package
Ranked #57 of 190 Hotels in Austin
Certificate of Excellence
Silver Spring, Maryland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice hotel...close to downtown”
4 of 5 stars Reviewed August 1, 2013

This hotel was nice. It was very close to downtown...less than a 10 minute drive and right off the highway. The pool was under renovations...which I did not know prior to check-in or making the reservation. I may have gone to a different property because of this, as it was well over 100 degrees every day. If you ask the front desk, they will call over to the Homewood Suites, next door, and they will accommodate you if you don't mind walking across the parking lot. The staff was friendly and our rooms were clean.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dddaustinmgr, General Manager at Hampton Inn Austin/Airport Area South, responded to this review, August 2, 2013
We are so glad you enjoyed your time in Austin. Our location is easy access to downtown and to some of the trendy areas like SoCo for shopping and restaurants. We are sorry our pool wasn't completed as quickly as we thought it would be, however we thank our neighboring Homewood by Hilton hotel for helping us out.
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291 reviews from our community

Traveler rating
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    36
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    10
See reviews for
54
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115
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Houston
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 31, 2013

I stay at Hampton Inn's a lot. This hotel was everything that I expected. The lady at the front desk was very helpful in finding a restaurant that delivered to the hotel. I have no complaints. This is a great location by I-35 and Hwy 71 a short distance from downtown Austin.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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dddaustinmgr, General Manager at Hampton Inn Austin/Airport Area South, responded to this review, August 1, 2013
Thank you for your recent stay and for sharing your experience with others that are Austin bound. We thank you also for your loyality to Hampton Inns. Our goal at Hampton Inn Austin South is to show you an exceptional rather than typical experience and I think we could have done better. Your feedback is very important to us. Thank you again and we look forward to your return.
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Frisco, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 29, 2013

Good service, clean rooms, good wi-fi connection and decent location.
As most of cities in Texas, car is needed if you want to go anywhere. For tourism purposes, downtown is easily reached though (around 10 minutes by car).

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dddaustinmgr, General Manager at Hampton Inn Austin/Airport Area South, responded to this review, July 31, 2013
Thank you for your review and for staying with us on this trip. We hope we provided a great value and that you will keep us in mind for your next trip to Austin.
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Corpus Christi, United States
1 review
4 of 5 stars Reviewed July 22, 2013

The check-in and check-out processes were speedy and personalized; making you feel like a welcomed guest. The beds were comfy and the room and bathroom were both spotless. The only issue I had was with the temperature in the room and the television. Aside from that, the stay was a pleasant one.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dddaustinmgr, General Manager at Hampton Inn Austin/Airport Area South, responded to this review, July 24, 2013
Thank you for your wonderful comments. Our staff enjoys making you feel welcomed and knows you have a lot of choices in Austin, and you selected our hotel to stay. We are delighted that we pleased you and hope to see you again soon. Regarding the two issues you did have, we apologize and hope we were able to resolve them for you quickly.
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Oklahoma City, Oklahoma
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 22, 2013

This Hampton Inn is the best Hampton I have ever stayed at and I have stayed at several. They hosted a multistate conference--the facilities, meeting room, breakfast, hotel rooms (the nicest and cleanest bedspreads I have ever experienced at a hotel) and the service were absolutely the bomb. The manager and her staff went above and beyond the call of duty in all areas. They recommended restaurants for group dining, arranged for cabs and assisted with the conference details and onsite arrangements. They work as a team and every member is knowledgeable and friendly. I will definitely stay here again when I return to Austin whether on business or vacation.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dddaustinmgr, General Manager at Hampton Inn Austin/Airport Area South, responded to this review, July 24, 2013
The staff and I really enjoyed having you and your group stay with us. We truly felt we had made new friends and we are working on ideas for your next meeting in Austin. Thank you for taking time to share your experience and for all the wonderful compliments. We are blushing.
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Dallas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 20, 2013

Clean hotel. The price for one room per night was a little more expensive than most Hampton Inn properties. I was able to get a better deal on a Hilton Garden Inn Suite than this Hampton Inn. Hotel front desk staff not so helpful

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dddaustinmgr, General Manager at Hampton Inn Austin/Airport Area South, responded to this review, July 24, 2013
Thank you for sharing your experience, and we appreciate your comments. Thank you for noting our attention to cleaning details. Our pricing has increased over the last year, however we are very competitive with hotels in our area, and we continue to do all we can to bring you a better value for your money. That is why we have renovated our public space to be more useful to you and are currently improving our internet to be all you expect and more.
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Midland, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2013

This was my first time staying at this hotel for business. I have stayed in Austin many times for business and was always to close to downtown or too far. This location was great, close enough downtown to enjoy the festivities. The staff was great and friendly. Nice options with the breakfast. The room was clean and bed was comfortable. I would definitely recommend this room and would stay again for business or leisure.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dddaustinmgr, General Manager at Hampton Inn Austin/Airport Area South, responded to this review, July 19, 2013
Hello First Timer. It was a treat to read your review and learn about your first impression. Thank you for giving us a try and finding we were the right choice for your trips to Austin. Your comments on our service and friendliness are truly appreciated. We are looking forward to having more opportunities to serve you.
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Additional Information about Hampton Inn Austin/Airport Area South

Address: 4141 Governors Row, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Family Hotel in Austin
#45 Romantic Hotel in Austin
#54 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Austin/Airport Area South 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
You may need more than one trip to experience the vast offerings of Austin, the capital city of Texas and the "Live Music Capital of the World™." The Hampton Inn® hotel in Austin-South/Airport Area is located in the Southpark Business Park, and about five minutes from Town Lake, the University of Texas, Sixth Street, and the Austin Convention Center. Our promise to you includes a clean, comfortable hotel room. In fact, we have 123 of them! If you're traveling with your family, you may opt for a room with two beds. Or, if you're here by yourself on business, why not book a room with a plush, king-sized bed so you can stretch out and relax? ... more   less 
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Also Known As:
Hampton Inn Austin/Airport Area South Hotel Austin
Austin Hampton Inn

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