We stayed here while visiting the lego convention. The hotel was nice but could use a face lift. The breakfast was good and the rooms were clean. Except when we did a final sweep as we were leaving. We found a pair of boxers behind the chair and they didnt belong to us. : / We requested a roll-a-way bed both nights and were told they were out. The kids enjoyed the pool however. I would stay here again.

Location. Check
Hilton Property. Check
Exercise Room. Check
I haven't been to Austin in a couple of years and was in town to simply spend the night before flying out the next day. I stay in many Hampton Inns, as I am a Diamond HHonors member. This location needs a renovation. The treadmill stopped in the middle of my run, and would not turn back on. Switching to the elliptical machine it was only better in that it stayed on. Hampton has done a good job upgrading, this location has not.

As I stated before, I stay in a lot of hotels, and I cannot recall being concerned about my elevator getting to my floor. Both elevators were creaky, noisy, and slow.

Location is great for easy access to the airport and restaurants but needs to be renovated....soon. I will choose another hilton family hotel on my next visit unless a renovation takes place.

This hotel has the standard amenities and decorations, layout, etc. consistent with the brand. In reviewing the increasingly standardized properties of international brands, many aspects of the usual reports are predictable or otherwise commonly known.

Some points particular to this property include staff, location, and those points stemming from such factors.

Staff: The staff members were each and all very friendly and efficient. The cleanliness of the room and upkeep of the interior are further evidence of capable and attentive staff. My bill, including tax free application, was correct and in order.

Location: Though the city is relatively small, and distance to downtown is not many miles, drive times are lengthened by traffic. Austin’s good economy has attracted job seekers, some of whom are from out of state—which means non-Texas drivers. Apparently, some states do not encourage slow drivers to move from the left lane and officers fail to ticket lane changes devoid of signal. Overall, traffic is the main detraction to this location. Grocery stores and restaurants are very close, but it seemed like nothing within walking distance was particular to Austin (chain restaurants and the general pub), and the ease of finding the hotel being due to proximity to the airport and highway meant walking anywhere in the area would not be easy.

If you are looking for a good deal and comfortable lodging for business, I would recommend this property. Low rates, clean facility, and competent staff make this a good choice when spending your company’s money. If you’re in the area for a family trip or for fun, I might seek something more closely situated to downtown and signature Austin restaurants and activities. Parking downtown is not difficult, but if you have to walk several blocks from parking to your destination, there are properties where you could do this without first driving downtown and paying for parking. Also, if you planned to bar hop, why not be able to walk or take a much cheaper cab ride? If you did stay at this hotel with family though, you would be pleased to find clean, working refrigerator and microwave appliances in the room. And the refrigerator is actually empty, allowing you to put things you bring into it.

I am a frequent traveler and often stay at Hampton Inns. This one was clean, well staffed and even with a room right next to the elevator -was quiet. I had an overall good experienmce, the only complaint is internet speed was slow each time I signed into my computer or on my ipad. The day I arrived i was not feeling well so I was in the room most of the afternoon into the evening and I was repeatedly knocked off wifi while trying to stream video on Netflix or even NBC.com. I tried with my Ipad too and no dice. On day 2 - I called down to the desk to find out if something was up with the wifi, and was told there had been no issues, and that service was fully working, and if I needed a better signal I could come down to the lobby. In this day and age with everyone using their gadgets in the hotel, its expected the internet should be high speed, sustained access for all guests. I have never encountered this problem in a Hilton property before, so it was quite annoying.