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Homewood Suites by Hilton Austin-Arboretum/NW: Traveler Reviews


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66% Recommend
4.0 of 5 stars 9 reviews
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Beautiful place to stay, pity the staff have a lack of knowledge of the area

Homewood Suites by Hilton Austin-Arboretum/NW

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5 of 5 stars
Tarasque 20 contributions
Alicante Province, Spain
3/3 found this review helpful

My partner and I stayed there for three nights in May. The suite was spacious and tastefully furnished and the kitchen had everything a family would need to prepare meals rather than go out. Sadly, the young front desk staff didn't seem to know the area or its attractions despite having lived there all their lives. They knew nothing of the steam railway (which was actually out of commission at the time) and they managed to misdirect us to local Outback Steakhouse which was about a mile and a half away, but somehow they sent us on a seven mile tour! The Manager's reception was very good. The food was fresh, well-prepared and hot, and so too was the breakfast. At $89.10-$125.10 per night it was excellent value, and the setting was all that one would hope it would be.

  • Liked — The sheer quality
  • Disliked — onky the lack of local knowledge to advise visitors
  • Tips/Secrets: — Research the attractions before you get there. Don't rely on the staff to advise you.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2006
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since August 08, 2003
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $164 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Homewood Suites by Hilton Austin-Arboretum/NW Also Known As

  • Homewood Suites Austin
  • Hilton Austin
  • Homewood Austin
  • Austin Homewood
  • Austin Homewood Suites
  • Austin Hilton
Address: 10925 Stonelake Blvd., Austin, TX 78759