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“Feels like home” 5 of 5 stars
Review of Homewood Suites by Hilton Austin-Arboretum / NW

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Homewood Suites by Hilton Austin-Arboretum / NW
3.0 of 5 Hotel   |   10925 Stonelake Blvd., Austin, TX 78759 (Northwest Austin)   |  
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2X HHonors Points
Ranked #17 of 182 hotels in Austin
Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Feels like home”
5 of 5 stars Reviewed December 13, 2011

Wonderful place to stay - nice staff. Free dinner and wine/beer (Shiner of course) every night, staff was friendly. Comfortable beds, flat screen tv. also had a pool but it was too cold. Walking distance to Sam's boat restaurant but not much else. Would stay here again

  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kgoldin, General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review, January 12, 2012
Autumnlover1, thank you for writing a review about your stay at the Homewood Suites Austin NW/Arboretum. We truly appreciate you taking the time to let others know about our service and about the amenities we provide, including our evening reception with some local Texas beer. We are glad you felt at home during your stay; we want you to feel like part of our family and we look forward to having you “come home” again!
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251 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Aurora, CO
Top Contributor
70 reviews 70 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 13, 2011 via mobile

We went to Austin for the football game and met up with family at this hotel. They had chosen the place to stay. I will stay there every time I go to Austin. It was so nice. The bed was incredibly comfortable, everything was clean, lots of room to visit with family and many extras in the room. Close to every place we wanted to go. Definitely would recommend.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kgoldin, General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review, January 12, 2012
Thank you for taking the time to review our hotel Reetee50! We are pleased to be able to provide you with the perfect place to stay when traveling to Austin for any reason, including of course, going to a University of Texas Longhorn football game. Our location allows easy access to downtown and the UT campus without needing to pay substantially more money for parking (our parking is complimentary). We look forward to having you come and stay with us again the next time you are in town!
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Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 20, 2011 via mobile

Nice setting in the live oaks off Mopac.

Clean. The nightly hospitality snack was obviously prepared with pride and attention to detail...get there early if you like that sort of thing.

There is not an ice machine but you can turn on your ice maker in the fridge if you will be there a couple of days. Plus the staff keeps bags of ice in the frig in the lobby convenience shop.

If you are on the second floor, some of the rooms are easier to access from the back door which opens straight onto that floor.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kgoldin, General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review, November 22, 2011
Thank you for reviewing our Homewood Suites! We truly appreciate you taking the time to fill others in on what they can expect when visiting our property. We pride ourselves on the cleanliness of our hotel and on the food we serve our guests. At your home-away-from-home, you should be able to relax and enjoy yourself without worrying about having to cook or clean! Thank you again for your comments and we hope you come and stay with us again the next time you are in Austin.
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Vejle, Denmark
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 25, 2011

I stayed here for a week - and it was nice for that purpose.

The location is nice if you're in a car - but there's not much in walking distance (well a restaurant, Burger King and a gas station) - but besides that it's really nice.

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kgoldin, General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review, November 8, 2011
We are pleased that you chose to stay at our hotel while visiting Austin and we thank you for posting a review! One of the nice aspects of our hotel is that we are set back from the road and provide more of a neighborhood-like setting, yet we are still in close proximity to many restaurants and shopping centers. As you mentioned, the closest places are the Roaring Fork restaurant, Sam’s Boat restaurant and bar, Burger King and Shell Gas. However, we are within a mile of many other locations and we offer a shuttle that goes 5 miles around the hotel, available Monday-Friday. We are also adjacent to a bus stop which can take guests anywhere in the city and are close to a metro that runs downtown on weekdays. Hopefully you will be able to use some of these transportation options the next time you stay with us!
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Fort Worth, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 8, 2011

Stayed here for a weekend visit. Really comfortable, recently-renovated suites, very well laid out. Pet friendly to our well-behaved small dog (please, no bad dogs to mess this up for the rest of us!!!:). Saw the review that the elevators and internet are slow--true, but we weren't in any hurry this weekend. Also half an hour in traffic from down town, but again no problem for us this weekend. Will definitely stay here and other Homewood Suites again.

Room Tip: Be sure this location works for your visit. Nice choices of restaurants in area, I.e., Iron Cactus...
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kgoldin, General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review, October 11, 2011
Thank you so much reviewing our hotel and your recent stay with us. We are so pleased to read that you had such an enjoyable stay with us and we always love sharing our spacious suites with well-mannered pets that make us their home-away-from-home as well. It is certainly a plus that we are so close to so many wonderful restaurants including the two you mentioned. Another great location is the Roaring Fork, which is actually walking distance from the hotel. They are well-known and well-respected in the area for providing an all-around great experience. Their food is delicious and I would definitely recommend trying it the next time you stay with us. We look forward to your next trip here!
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Austin, Texas, USA
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 4, 2011

All the crucial aspects of this hotel are great (quality room, staff profesionalism, etc...). There is one area that this hotel falls flat on its face, though -- internet speed. This day and age, when you advertise that you have "high speed" internet, it had better be truely high speed. I performed speed tests (numerous and at various times of the day) from my laptop on the hotel wireless versus the mi-fi of my 3G phone. Hotel speed -- 500 kb/s download, 200 kb/s upload. 3G speed 800 kb/s down and 600 kb/s up! That's right, my stupid little cell phone is faster than a HIlton hotel! If they could fix this issue, that would raise my score considerably. At this point, it would be better that they not even mention they have wi-fi.

Room Tip: Expect to use the internet for info checking, nothing heavy like gaming or netflix.
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  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kgoldin, General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review, October 6, 2011
Thank you for reviewing your recent stay with us at the Homewood Suites Austin NW/Arboretum. We strive to provide the best overall experience; from service to cleanliness and everything in between. As the everyday person today utilizes technology much more than in the past, the demand for bandwidth is increasing rapidly. I can happily say that we are in the final stage of upgrading our bandwidth and are extremely excited about having a much faster connection to offer our guests! We want everyone here to be able to use technology enjoyably and we are so pleased to be able to offer that to our guests. I hope you come and stay with us again so you can experience the difference of the new and improved internet!
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texas
Top Contributor
74 reviews 74 reviews
74 hotel reviews
Reviews in 64 cities Reviews in 64 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 25, 2011

I recently stayed at this Homewood Suites with my husband and two grandsons. The staff at this hotel was very helpful and friendly. We called to see if we could check in an hour early and the staff accommodated us without any questions. The rooms are very clean and nice. There are flat screens in the living area and bedroom. There is an extensive channel selection on their cable. I did not hear any street noise in my room. The breakfast selection was typical Homewood Suites. It was always stocked with a wide selection. The hotel is in a park-like setting even though it is close to highways. The area is very secure. There are many restaurants close by. The front desk will give you a list with a map detailing all the restaurants and their locations. When visiting this area again, I would definitely stay at this hotel.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kgoldin, General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review, October 6, 2011
What a great review to receive! Thank you so much for taking the time to sit down and describe our hotel while writing about your positive experience here. We truly appreciate your feedback and your recommendation to others and we look forward to having you come back to stay with us again soon!
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Additional Information about Homewood Suites by Hilton Austin-Arboretum / NW

Address: 10925 Stonelake Blvd., Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Austin
#16 Family Hotel in Austin
#17 Spa Hotel in Austin
#28 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Austin-Arboretum / NW 3*
Official Description (provided by the hotel):
Homewood Suites by Hilton Austin Arboretum Northwest is designed to make you feel at home, whether you're traveling for a few nights or longer. All guests can enjoy free internet WiFi, daily complimentary Suite Start Hot Breakfast and the Welcome Home evening reception, featuring a complimentary light dinner and beverages Monday through Thursday evenings. Unwind in your one or two-bedroom suite with separate living area and kitchen. Prepare Tex Mex recipes in the suite’s fully equipped kitchen. Our suites have room to work and relax.Enjoy a workout in our fitness center or a refreshing swim in the pool. Our business center and meeting spaces offer an office away from home. ... more   less 
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Also Known As:
Homewood Suites By Hilton Austin-Arboretum / Nw Hotel Austin
Hilton Austin
Homewood Austin
Austin Homewood Suites
Austin Hilton
Homewood Suites Austin Arboretum

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