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SpringHill Suites Austin Northwest / Arboretum: Traveler Reviews

2.5 of 5
10936 Stonelake Blvd., Austin, TX 78759 (Northwest Austin)
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SpringHill Suites Austin Northwest / Arboretum
Ranked #84 of 179 hotels in Austin
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52 reviews from our community

    Trip type
Traveler rating
    10
    23
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    1
    3
Date Rating
Katy, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Value Hotel near the Domain”
4 of 5 stars Reviewed July 31, 2012

My wife and I had traveled from San Antonio having left the hotel there early, so we were in need of a room and fast. Based on other reviews and the excellent price, we stayed at this hotel for the last few days. Everything was great, including the super soft bed, the hot and powerful shower and the great and friendly staff. I was great to be able to kick back and relax on the couch, catch up on some TV shows and do my work on the desk provided in our suite. After a long day of work, I was able to head down to the indoor pool/whirlpool and get relaxed. I didn't try out the breakfast buffet which was provided, but it smelled great. This place was nearby the Domain and a much better value than any hotel nearby. Overall, I would highly recommend this place and will stay again, next time I am in Austin visiting family.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask paullieT about SpringHill Suites Austin Northwest / Arboretum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pecos, New Mexico
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Outstanding Customer Service”
4 of 5 stars Reviewed July 26, 2012

This is my hotel when in Austin. Management is great, providing outstanding customer service. Jennifer is wonderful, she is friendly and has a great warm smile. I love staying here. When I have a problem they take care of it right away

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Rick W about SpringHill Suites Austin Northwest / Arboretum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“comfortable bed”
3 of 5 stars Reviewed July 24, 2012

stayed here when in town for a family visit. Decent rooms and comfortable beds. Suite is rather small but well appointed and over all a good value for the price. Sunny and cheerful decor. I would definitely recommend for families. Indoor pool was nice although small. I would stay here again.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask H2theK44 about SpringHill Suites Austin Northwest / Arboretum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Woodlands, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great stay for family”
4 of 5 stars Reviewed July 4, 2012

Our family of 5 stayed here for Memorial Day weekend and had a great experience. The rooms were clean and big, and there was a good variety of food at the free breakfast. My only minor complaint was that the pool was small and indoors, but that wouldn't keep me from staying there again. Overall, I'd highly recommend it.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MomToTwinsPlusOne about SpringHill Suites Austin Northwest / Arboretum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, OK
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Always a great stay at Springhill Suites”
5 of 5 stars Reviewed June 28, 2012

We have stayed in 3 different Springhill Suites in the last month and all three were very nice. Most of them have recently been remodeled and everything is crisp and clean. The decor is beautiful. We stayed at the Springhill Suites in Austin earlier this month and everything was just as pictured. Very nice room with microwave, mini fridge, and wet bar. Nice to have a sink other than the bathroom sink! The colors and decor are contemporary. They also had a very nice patio area with lounge chairs and table that was shaded by many trees most of the afternoon which was very nice. The 24-hr Market is also very convenient. We were able to purchase a bottle of wine at 11:00 p.m. along with some snacks. The staff is very courteous. The breakfast was okay. One morning we had biscuits with ham and egg along with some pastries. Very good. We did not have any problems finding the hotel, but the turn into the hotel is IMMEDIATELY off the exit and could easily be missed..I definitely recommend this hotel.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Robin265 about SpringHill Suites Austin Northwest / Arboretum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review
June 29, 2012
As always, thank you for your feedback!

Michael Pressler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Austin Northwest / Arboretum

Also Known As:
Springhill Suites Austin Northwest / Arboretum Hotel Austin
Springhill Suites Austin Northwest / Arboretum Hotel
Springhill Suites Austin
Address: 10936 Stonelake Blvd., Austin, TX 78759
Phone Number:
Region: United States > Texas > Austin > Northwest Austin
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#41 Family Hotels in Austin
Price Range: $$
Hotel Class:2.5 star (2.5*)
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SpringHill Suites Austin Northwest / Arboretum
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