We decided to stay at this La Quinta because it was a good rate for downtown Austin at only $115 per night on Hotelclub.net. We didn't expect luxury, but at least expected a clean area. When we returned home from our night out, there was a humongous cockroach on the floor of our bathroom. We killed it and then flushed it down the toilet. The toilet got clogged so we called hotel management. They informed us that they didn't have a plunger. We told them they would either have to move us to a new room or fix the toilet because we needed to use it. The desk person said that he would call us back. Five minutes later, he called back and said they would have to go get the plunger from another guest's room and bring it to us. The security officer came to our hotel room and when we opened the door he handed us the plunger expecting that we would take care of it. When we told him that wasn't acceptable, he told us that it wasn't his job to plunge our toilet and the front desk guy couldn't leave the front desk so we would have to do it. Finally, after much pleading and telling him we didn't know how to plunge the toilet, he came in and did it. He made me watch him though so if it got clogged again, I could handle it.














