Nobody was operating the front desk when we came in at 7pm, so we waited around about 10 minutes for someone to check us in. Then we were assigned a room on the first floor near the elevator, when we had originally requested a room on the upper floor away from the elevator (we were told that no other rooms were available). As expected, the thumping noise from above (due to the thin uninsulated floors) was very annoying. The A/C was noisy as well. Requested a 2pm late checkout so we could take a shower after the Austin Marathon, but our request was denied. The hot water had a sulfur smell like raw sewage, making for less-than-enjoyable showers anyway.
- Official Description (provided by the hotel):
- Newly-renovated! The Residence Inn Austin Northwest/Arboretum features an ideal location just off the Mopac Expressway and redesigned, apartment-style suites that are 50% larger than standard hotel rooms. This great location offers guests easy access to Austin's top destinations including 6th Street, Lake Travis, and the Domain. The pet-friendly suites are highlighted by separate living area and sleeping areas, a fully-equipped kitchen, and modern amenities including HD TVs and free WiFI. Start your day off in the brand new lobby with a free breakfast buffet offering a selection of healthy yogurts, scrambled eggs, and freshly made Belgian waffles, and unwind in the evenings with complimentary drinks and appetizers at the weekday social hour. Get in a workout in the 24-hour fitness center, maintain your active lifestyle with a game of basketball or tennis on the outdoor SportCourt, and soak in the sun in the afternoons with a relaxing swim in the outdoor pool. With a prime location and renovated amenities, the Residence Austin Northwest/Arboretum is among the best Arboretum hotels. ... more less
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- Also Known As:
- Residence Inn Austin Northwest / Arboretum Hotel Austin
- Austin Residence Inn