The staff was so pleasant and helpful, not to mention the property...It was fabulous! I really liked the fact that I could get ANYTHING out of the pantry as a gift since I am a member of the IGH Priority Club...I chose the Haagen Daas choclate ice cream bar. YUM! I truly enjoyed the homeliness of my stay. The layout in the room made me feel like I was in an apartment, but definitely not a hotel room (very spacious). I normally have a hard time falling asleep in hotels, especially when I go for business, but that wasn't the case here. I slept like a baby. I can't wait to visit again.