I never comment, but where to start?
I also had experienced the receiving of other people's credit card and driver's license information on the back of my motel map and they never could print me out a receipt. Both completely unacceptable!
The lack of simple maintenance was apparent all over the property. Cigarette butts everywhere. Actually the smell of cigarette smoke was everywhere on the property including my so-called non-smoking room with ash trays. Just trying to check in our first room had no power and when maintenance came to the room, he wasn't able to restore as the breaker kept tripping. He said he even held it the breaker on for a while, but then got a shock back! Hmmm... doesn't sound like he's aware of the danger of electricity and why we have circuit breakers! So my room comments below are about the 2nd room we were given.
Also their online reservation system is not synced up to their reservation system so although I purchased a non-smoking room they could not guarantee a non-smoking room when I checked in.
Towels were small and scratchy and had blood stains on them. There was a dark brown stains on the bathroom wall. More dried blood? I really didn't want to know enough to investigate, but I'm pretty sure it wasn't chocolate pudding and not a single thing in that room had brown paint on it. Not sure what was going on in the bathroom, but the light over the vanity was a single bare long fluorescent bulb with no cover. Looks like they updated the sink to be granite top, but lack any caulking in the misaligned splash surround. I'm average height and had to bend over to wet my hair in the shower. We didn't have a trash can anywhere in the room unless you count the detergent box in the corner of the bedroom area. We didn't bother to turn the small tube TV in room.
The pool side furniture had paint flaking off and it was rusting, so you get paint flecks and rust on your clothes if you sit on it. Planter in ground next to pool is full of weeds - all weeds.
After dark the pool was closed. We were told they couldn't turn on the pool light because there is a short in the underwater light and they would have to dig through feet of concrete to fix the short... and it had been that way for years... they aren't planning to spend the money to fix it anytime soon.
The feral cats on the property had obvious scabs and were suffering from bugs, but they love to rub up on you!
I see management trying to *respond* to comments here, but talk is cheap. They have no plans to fix or address the issues according to staff we talked with. And the condition of the property has been that way for years.
Breakfast is a fail -- 2 kinds of cereal and bananas. We never saw any milk, so we went to a local café for breakfast.
Scuba gear was stolen out of the back of a truck the evening before even though they have cameras everywhere but the resolution can't help in identifying anyone unless someone operates the zoom and no one is monitoring.
So what did work? Beds were OK and we had hot water. Toiletries are minimal - shampoo in tear packets and mini bars of soap. No luxury here.
- Official Description (provided by the hotel):
- Americas Best Value Inn is situated in Athens. Guests are served a complimentary breakfast. In addition to an outdoor pool and self parking, Americas Best Value Inn features air conditioning in public areas. Complimentary wireless Internet access is available in public areas. Guest parking is complimentary. ... more less
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- Also Known As:
- Americas Best Value Hotel Athens