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Quality Inn at Arlington Highlands: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 15 Reviews
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#21 of 55 hotels in Arlington
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  • Hotel class: 2 of 5
  • Rooms: 142
  • Address: 121 East I-20 & Matlock Rd, (formerly Comfort Inn Arlington) Arlington, TX 76018
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Two-story Motor Inn located 1 mile from Parks Mall, 8 miles from Six Flags Over Texas & 17 miles from DFW Int'l Airport. This description is based on information provided by the hotel.
Business Center Restaurant Swimming Pool
Check Rates: $70 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Quality Inn at Arlington Highlands

( 9-13 of 15 )
“You don't get what you pay for!!!!”

Quality Inn at Arlington Highlands

Save Review
2 of 5 stars
Oklahoma City, OK
Jul 22, 2007

We stayed at the I-20 Quality Inn in Arlington, Tx. We were going for a weekend at six flags. First of all we were booked in the wrong hotel (not the hotels fault). When we went to the original hotel they tried to call the I-20 location to find out if they had a room for us. We waited over 20 min for them to get ahold of the front desk. They only had one clerk at the other hotel and she was very busy, but still to be put on hold for that long is unresonable. We drove 15 min to the I-20 hotel and the desk clerk tried to joke by saying she didn't have a reservation for us (ha, ha) it wasn't funny at 10 o'clock at night! The rooms were fair and resonably clean. The cleaning staff did not clean the room well after the first night, left coffee in the pot from the morning, etc. This is not what I expected for $90 per night. Breakfast was hot but that was about the only good thing. There were not enough tables either morning and I had to wait in line for 15-20 min for the waffle maker. I forgot my pillow and contacted them about me paying to have it mailed to me but they stated they can't mail anything. Overall this was a poor experience with a Quality Inn hotel.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Front desk staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTsnow's Summary
Date of Stay: July 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: July 08, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $70 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Excellent Service Recovery!!!!”

Quality Inn at Arlington Highlands

Oct 12, 2006

I recently had a bad stay at the Whitten Inn of Arlington and had wrote a letter stating my bad stay and had posted it woth Travel Advisory.

I would like to let everyone know that Excellent Customer Service Recovery was taken place by the General Manager and his Dept. Managers shortly after the fact, to see that all of my problems were resolved and assured me that the team members that were involved in my situation were attended to in the appropriate way and to see what they could do to make it right with me.
The General Mamager assured me that if at anytime I stayed with any of his properties and had any type of situation that is not taken care immediately I was to be in contact with him immediately and the situation would be taken care.

I have to say that I will stay at the Hotel in Arlington Texas again in the future!!

Thanks to all the staff and General Manager!!!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheyenne's Summary
Date of Stay: August 2006
Member since: August 09, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $70 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Enjoyable Stay at the Whitten Inn”

Quality Inn at Arlington Highlands

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3 of 5 stars
Maryland
Sep 13, 2006

I was in Arlington 8/25/06 - 9/3/06 attending a training class and hotel accommodations were at the Whitten Inn. Being a female traveling alone, I was a little hesitant to stay in accommodations where the rooms had "exterior" doors - like a motel. However, after checking out the room and the surrounding area, I felt more at ease. The room was clean, the bed was comfortable and I had a microwave and mini-refrigerator - which was very convenient. The daily breakfast was average and I found the hotel staff to be very accommodating. Overall a very enjoyable stay.

  • This TripAdvisor Member:
    • Liked — The microwave/mini-frige
    • Disliked — N/A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NIQUE2000's Summary
Date of Stay: August 2006
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: June 19, 2003
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $70 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice hotel for the money”

Quality Inn at Arlington Highlands

May 1, 2006
4/4 found this review helpful

The staff is very friendly and polite. Everything worked fine in the room, the fridge and microwave were a plus. The room was a little worn but a good place to stay for the price. $60 a night for two double beds, two adults and two kids.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: April 2006
Member since: May 01, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Families with young children, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $70 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A Great Stay”

Quality Inn at Arlington Highlands

Apr 27, 2006
2/3 found this review helpful

I was very pleased with the Whitten Inn. The front desk people very nice and polite. The cleaning crew doesn't disturb you. I will stay with them again when in the area.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: April 2006
Member since: April 27, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Young singles, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $70 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Quality Inn at Arlington Highlands

( 9-13 of 15 )
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Quality Inn at Arlington Highlands Also Known As

Address: 121 East I-20 & Matlock Rd, (formerly Comfort Inn Arlington), Arlington, TX 76018