We stayed at the I-20 Quality Inn in Arlington, Tx. We were going for a weekend at six flags. First of all we were booked in the wrong hotel (not the hotels fault). When we went to the original hotel they tried to call the I-20 location to find out if they had a room for us. We waited over 20 min for them to get ahold of the front desk. They only had one clerk at the other hotel and she was very busy, but still to be put on hold for that long is unresonable. We drove 15 min to the I-20 hotel and the desk clerk tried to joke by saying she didn't have a reservation for us (ha, ha) it wasn't funny at 10 o'clock at night! The rooms were fair and resonably clean. The cleaning staff did not clean the room well after the first night, left coffee in the pot from the morning, etc. This is not what I expected for $90 per night. Breakfast was hot but that was about the only good thing. There were not enough tables either morning and I had to wait in line for 15-20 min for the waffle maker. I forgot my pillow and contacted them about me paying to have it mailed to me but they stated they can't mail anything. Overall this was a poor experience with a Quality Inn hotel.














