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“Nice clean place...close to the Rangers & Cowboys Stadiums” 4 of 5 stars
Review of Courtyard by Marriott Dallas Arlington by the Ballpark

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Courtyard by Marriott Dallas Arlington by the Ballpark
3.0 of 5 Hotel   |   1500 Nolan Ryan Expressway, Arlington, TX 76011   |  
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Ranked #22 of 60 hotels in Arlington
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice clean place...close to the Rangers & Cowboys Stadiums”
4 of 5 stars Reviewed September 21, 2013

Nice clean updated hotel... Very helpful staff. Only down fall is no fridge in the room & $3.50 for the bottle of water in your room if you drink it. Came here for a cowboys game and it is with in walking distance of the stadium. Also close to some restaurants. Enjoyed our stay and already looking forward to coming back.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 people have reviewed this hotel

Traveler rating
    17
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    4
See reviews for
27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Houston, Texas
1 review
5 of 5 stars Reviewed August 22, 2013

Have stayed here on business many times. Very congenial, and helpful staff. Clean rooms, quiet. Would suggest this to any business oriented individual as well someone who is traveling with their family.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeff d, General Manager at Courtyard by Marriott Dallas Arlington by the Ballpark, responded to this review, August 28, 2013
Thank you for choosing the Courtyard by Marriott - Arlington Entertainment District. We apprecite your continued loyalty to our hotel when your travels bring you to our market.

Jeff Durham
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texarkana, Texas
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2013

Recently renovated with the Marriott Courtyard “new look” lobby which includes a limited service bistro style restraint serving breakfast and supper. This is the closest hotel to the Ranger’s ball park; and is not that far from the Dallas Cowboys’ stadium.
The property is upper middle rate range with amenities that include an indoor pool, exercise room and business center. The rooms are newly remodeled. They are sparkling clean. In that area they probably need to spend extra on exterminators. It’s Texas and the roaches are hard to keep out.
Personal service is the centerpiece of their operation. The people are outstanding, providing four star service.

Room Tip: Not a bad room in the house.
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeff d, General Manager at Courtyard by Marriott Dallas Arlington by the Ballpark, responded to this review, August 14, 2013
Thank you very much for your response. You are defintely correct that we just finished a renovation at our hotel. We are very proud of our new product and the fact that we are so close to the entertainent venues in the area.

Summer months does present a challenge to us for water bugs, beetles, crickets and other small insects trying to escape the heat. Ecolab, our pest control provider, is at the property weekly to try and stay on top of this issue. There was a recent USA Today article about the bug epidemic this year in Texas. It is definitely a challenge.

I will also pass on your kind words to our staff. It is great to hear such positive comments on their level of service.


Sincerely.


Jeff Durham
General Manager
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Cantonment, Florida
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 8, 2013

Easy walk to ball park, which saves $ and hassles. No breakfast provided. Higher than other hotels in the area. The rooms are not remarkable and there is no vent in bathroom. Stayed at another hotel for the next two nights that was 30% lower and with bigger rooms.

Room Tip: Most rooms on first floor are close to the indoor/outdoor pool.
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeff d, General Manager at Courtyard by Marriott Dallas Arlington by the Ballpark, responded to this review, July 10, 2013
Thank you for taking the time to write a review for our property. As you mentioned in your review, our hotel is located in the entertainment district within walking distance to the ballpark. Our rates during special events are compariable with other hotels equal distance to the venues but there are certainly other hotels offering lower rates in the market.

I will have our housekeeping department review the rooms during the cleaning and inspection process for a room missing a bathroom vent. All rooms, to my knowledge, have vents and running fans in all bathrooms.

Thank you again for taking the time to write a review and we appreciate your business.



Sincerely,



Jeff Durham

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quanah, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 8, 2013

At first we were pleased with this hotel. We checked in- went to our room- changed clothes and left to go to the Rangers baseball game. During the third inning of the ball game we got a call saying that the hotel management was in our room- loading up our belongings and giving our room to someone else. We had to leave the ball game and go back to the hotel because I had left my purse in the room. We were appalled that they would go into our room that we thought was a safe place and gather our belongings and give our room to someone else. They did get us another hotel room at another hotel (where there was no hot water in the shower and we had to wait and hour and a half to get into the room)at their expense BUT we missed the Ranger game- we didn't get to stay at the hotel with the rest of our family- and were totally stressed out from all the drama. We talked to everyone that was working and never got a satisfactory answer as to why our room was the one chosen to give away out of the all the rooms at this hotel.

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pearland, Texas
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 16, 2013 via mobile

Stayed at location for one night for rangers game. Could walk to game. We arrived before check in and they were able to accomadate early check in.There was a lot of restaurants and stores nearby.Will stay here again.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeff d, General Manager at Courtyard by Marriott Dallas Arlington by the Ballpark, responded to this review, August 14, 2013
Thank you for your review.

We hope to see you again in the future.


Sincerely,


Jeff Durham

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waxahachie, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2013

We stayed here before a dance competition at UTA. It is really close to the ballpark, and Cowboys Stadium. There are also many restaurants walking distance to the hotel. The hotel was going through renovations when we went, and we received an email before stating that information so we were aware. The service was very good, we received one of the renovated rooms, which was nice. The lady behind the desk noticed I was traveling with an infant and asked if I needed a pack and play. By the time we parked and got to the room, the pack and play was already in the room. Great customer service. The only complaint of the room was the air conditioning was lacking. It was pretty hot in the room, so be aware if you go in the summer it may be hot. The pool is very nice, it is indoor/outdoor, they also have a nice courtyard for lounging. If you are looking for a nice place to stay in Arlington, especially if going to a Ranger game or an event at Cowboys stadium, this is a nice place to stay.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeff d, General Manager at Courtyard by Marriott Dallas Arlington by the Ballpark, responded to this review, August 14, 2013
Thank you for your review.

We are finished with the renovation and were able to have all of our in-room air conditioners scheduled for cleaning. With the renovation going on from March - July, we were unable to have the units scheduled for the yearly cleaning as normal. Several of the units did have trouble keeping up with the summer heat. I apologize for any inconvenience this may have caused.


Thank you again for yor review and the kind comments. I will pass them along to the staff. We are always excited to share reviews with our staff.


Sincerely,


Jeff Durham


General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Dallas Arlington by the Ballpark

Address: 1500 Nolan Ryan Expressway, Arlington, TX 76011
Phone Number:
Location: United States > Texas > Arlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Dallas Arlington by the Ballpark 3*
Reservation Options:
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Also Known As:
Courtyard By Marriott Dallas Arlington By The Ballpark Hotel Arlington
Courtyard Arlington
Arlington Courtyard
Arlington Marriott

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