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“GREAT STAY....” 5 of 5 stars
Review of Hilton Arlington

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Hilton Arlington
3.5 of 5 Hotel   |   2401 East Lamar Boulevard, Arlington, TX 76006   |  
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2X HHonors Points
Ranked #3 of 60 Hotels in Arlington
Certificate of Excellence 2014
odessa, United States
1 review
“GREAT STAY....”
5 of 5 stars Reviewed September 27, 2013

The friendliness and cleanliness goes unspoken. Very Nice :-) Completely Satisfied with my Stay at the Arlington Hilton. Its in a perfect location VERY CLOSE to Six Flags, Cowboys Stadium and Rangers Stadium... HIGHLY RECOMMEND THIS HOTEL.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_Shandor, General Manager at Hilton Arlington, responded to this review, October 5, 2013
Very happy that you enjoyed your experience here with us, look forward to your return.
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650 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
Chicago, Illinois
Top Contributor
55 reviews 55 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 27, 2013

The hotel sits across the street from Six Flags and you can see the professional baseball and football stadiums from it.

Was here a few nights for business and found it to be centrally located to the offices I had to visit, both in Forth Worth, but opposite sides of the city. Also near the airport and highway access was very close.

The room was very nice; clean and comfortable. I was on the 16th floor and was disappointed to find that there was no fridge in the room whereas my associates on lower floors had them. I didn't realize the discrepancy until the last night or I would have mentioned it.

As a Hilton Honors upper tier member I received free breakfast buffet coupons, the food was good, nothing made to order. I don't think it was worth the $15.00 they were charging and neither did my coworkers which is why I ended up eating alone.

The pool was under construction so I wasn't able to use it but they were offering a pool at another property nearby.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_Shandor, General Manager at Hilton Arlington, responded to this review, October 5, 2013
Yes we have completed our pool transformation and it is beautiful!
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Atlantic City, New Jersey
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 24, 2013

First let me say that the staff at the front desk were great. Really helpful and friendly. I read another review complaining about getting towels. I walked up to the front desk and asked and she said sure, went in the back, and came back with two of them. Just like that. The beds and pillows are heaven, and staying in one of the PURE air rooms was great. The furnishings do appear to be new and the fixtures in the bathroom as well. However, I can see how other reviewers could say the rooms were only refurbished because there were indications that some things were covered over instead of redone. Namely, the bathroom. It IS small. Our exhaust fan in the bathroom did not work and the shower head was hanging out of the hole in the wall behind it. Looks like someone yanked on it. That being said, all in all it was a good room. Great tv, great furnishings, and did I mention the bed??? I do wish the huge window in the room was clean. It was hard to look out of as it was dirty and greasy looking on the outside. I was disappointed that the pool was not done but it looks like it will be beautiful when it is. The location was perfect for us and parking was never an issue. The main reason I can't give this a higher rating is the details. The little things like the shower head that are overlooked, also there is a big hole in the grass between the parking lot and the entrance that seems to house the wires for the sprinkler system, the lid is unsealed and of course I had to fall into it, where the lid promptly flipped up and my foot went down into the pipe. Aside from my embarrassment of sprawling to the ground, it really hurt. There really is no reason things like that aren't fixed. So I think there is more good than bad, but attention to detail would make a big difference.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_Shandor, General Manager at Hilton Arlington, responded to this review, October 5, 2013
Thank you for your valuable feedback, we are very proud of our brand new rooms as well.
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Tampa, Florida, United States
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 18, 2013

I have to say...this hotel has the best breakfast and business center. I stayed two nights at this hotel, both nights were for business. I loved the location, it was close to the freeway and not to far from the airport and outlet center. The ambiance was beautiful, modern sleek decor in the guest room.
I did have one negative. I finished meetings early my last night at the hotel so, I decided to go back to the room to finish work and get some rest since I was starting to feel sick. The construction from the pool was so loud it made my headache and fresh cold systems magnify! Well, I'm sure when the construction is over the property will have so much more to offer. My only tip is that if you plan to be in your hotel room during the day before 5pm you may want to be prepared for the loud noise.
Other than that...I experienced the best customer service and again...great breakfast and snacks in the business center.

Room Tip: Ask if you could book a room far from the construction if needing to be in your room during the day.
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_Shandor, General Manager at Hilton Arlington, responded to this review, September 19, 2013
We are happy about our new transformation, and will be fully complete by March 2014. Guest rooms are all new and brand new, very spacious and comfortable.
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Austin, Texas
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 16, 2013

This place has seen it's better day. Turning the pool into an oasis isnt going to fix the fact that the rooms are small and outdated.Before arrival I had called requested a lower floor, on arrival I was booked on 12 floor buy same girl who answered phone on 5th try. The access panel was falling from the bathtub ceiling. Bathroom was small and cramped. Hair dryer did not work. Stained sheets, stain was old but housekeeping should never have left it that way.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_Shandor, General Manager at Hilton Arlington, responded to this review, September 19, 2013
Thanks for your feedback, our rooms have all recently been renovated and the entire hotel will be finished with renovation in Q1 of 2014.
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Hot Springs, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2013

We were treated like royalty, everyone was so nice , I will be staying at the Hilton again when I travel.I will recommend the Hilton to all my friends. The restaurant prices were a little pricy, but it was nice to be able to go to other places to eat . We enjoyed Arlington Convention Center!!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_Shandor, General Manager at Hilton Arlington, responded to this review, September 15, 2013
Thank you , we all really enjoyed your group! Looking forward to your return.
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Wichita Falls, United States
1 review
3 of 5 stars Reviewed September 9, 2013

They ran jack hammers all day in pool area, so it and spa were closed. Noise and vibrations could be felt at least to fourth floor. It was actually more pleasant outside. Food prices were a little high then they added delivery? charges on top of that. Took 1 1/2 hours to complete room service for 1 hamburger with fries and tea cup size bowl of soup. Exceeded $18.00, (and that was after I was comped for soup problem with delivery). I did get a very small AARPdiscount, but I think that I (and other guests)should have been discounted for some facilities closed and construction noise. Other than these problems, staff were friendly and courtious. Hotel was clean and well maintained.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_Shandor, General Manager at Hilton Arlington, responded to this review, September 15, 2013
Thanks for your feedback, yes we are transforming our pool into a beautiful oasis, and we are very proud of our exceptional food and beverage service. I am glad we were able to make it right for you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Arlington

Address: 2401 East Lamar Boulevard, Arlington, TX 76006
Phone Number:
Location: United States > Texas > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Arlington
#2 Business Hotel in Arlington
#12 Family Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Arlington 3.5*
Number of rooms: 308
Official Description (provided by the hotel):
Hilton Arlington hotel is centrally located between Dallas/Fort Worth in Arlington's entertainment district and 8 miles south of DFW Airport. Business travelers love our convenient access to major expressways and local corporations. Leisure travelers enjoy our convenient location to area attractions such as the new Dallas Cowboys Stadium, Texas Rangers Ballpark, Six Flags Over Texas and Hurricane Harbor. Whether traveling on business or pleasure, our hotel is the ideal destination for convenience, fun and relaxation. ... more   less 
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Also Known As:
Hilton Arlington Hotel Arlington
Hilton Hotel Arlington
Arlington Hilton Hotel

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