Last September, I stayed at the Hilton Arlington (TX) and had an outstanding experience, so it was only natural to return there when business brought me to Arlington on the corresponding weekend this year. To sum it up, the property is even better now, in part thanks to the renovated rooms, and because it offers a $6 shuttle to and from Texas Rangers and Dallas Cowboys games (saving you endless aggravation by not doing the driving yourself, and quite a few dollars in parking fees as well).
At check in, the front desk clerk offered me the choice of a Diamond upgrade to a pre-renovation suite (like I stayed in last year) or a renovated regular king-bedded room. She recommended the renovated room, so I went with her choice and it was the right move.
The renovated rooms have terrific beds with really good pillows, and the sheets are very comfortable. Flat screen tv's are complemented by a wide array of channels that include everything from ESPN, ESPN-2, ESPN-U and ESPN News to enough Spanish Language channels to satisfy anyone in need of the bi-lingual side. The tv's are the right size for the room and the right distance from the bed, so if you like watching before going to sleep, its perfect.
Bathroom amenities are excellent, with shampoo, conditioner, lotion, large bath-size soap bar with unique massage "bumps" and a "handle" on one end and a shower-gel that works very nicely. The bath-shower combo has the new curved-style side and a double-curtain to keep the water inside. The curtain is the right size and length (I've noticed quite a few properties where this is a problem).
The sofa is large and deep, with an extra piece on the end so you can really "put your legs up and stretch out." The desk is a modern working station with ample electrical outlets. If you're a wireless fan, you'll be really pleased with the wireless - the hotel was sold out during my stay, but I never had a problem with signal strength and never lost the connection.
(Don't worry about being in a pre-renovation room or suite - they are fine, just a little bit different look and furniture.)
If you are a Hilton Honors Gold or Diamond, take the free breakfast as the perk. It is a wide-ranging buffet with properly prepared and maintained items ranging from very good scrambled eggs to reall fresh fruit salad (not the kind that has that off-taste caused by preservatives), and from real oatmeal to make-your-own yogurt sundaes. If there is a negative, its the bagels, which are dull, clearly a cheap frozen immitation - but there are so many other breads to choose from, that it doesn't matter much. Oh, yes, the french toast was top of the line, too. One other note: many buffets get messy because of guests who spill things, but the staff keeps a watchful eye on this and cleans the spills immediately.
The wait-staff in the restaurant was more than attentive - at one point, when I went back up to the buffet, I returned to find my orange juice glass re-filled, even though I had not asked for more. Three different servers checked on me periodically, and when it was time to leave, they were on the spot with the check when requested.
There is also a free shuttle to/from DFW Airport, leaving the hotel on the hour. Two drivers ensure that you can get there, although there may sometimes be confusion about going at "off" times. Just be sure to reserve the night before if possible, and then double-check in the morning as a precaution (something I learned years ago).
If you have a group, be sure to contact Sherry Gutkowski, the sales manager we worked with - she is eager to find solutions and get you inside her doors. The large group that was in-house during my stay was absolutely delighted and will certainly return during its next trip to the area according to its leaders.
The restaurant also serves lunch and dinner. Although I did not eat either meal there, my assistant ate dinner and was really pleased. Given that we're on the road a good bit, I trust his judgement on restaurants and reasonable pricing.
I recommend this property and will return there again next year when I visit Arlington on business.
Ask for one of the renovated rooms and you'll move from very good to terrific accommodations.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.