I have been scheduling training meetings monthly in one of the conference rooms for a couple of years. The meeting room experience has become wonderful, due in no small part to an upgrade in HVAC equipment and the efforts of Steve - the chief maintenance engineer. The banquets people are very attentive. All of the staff at this property really do care about the guest experience. Housekeeping in the common spaces appears to have declined in recent months.
The guest rooms are generously sized two room suites. Even the 7th floor room next to the ice machine is isolated from the noise of the machine and the associated stairs - quiet! The HVAC is also uncommonly quiet (compared to other hotels). The bed (mattress) and all of the linens are just as you would have them, the two flat screen TV's are easy to navigate - unlike some hotels that I have stayed at lately where the guest is left on his own to figure out the programming. Some of the upholstered furniture is due for replacement, but it is comfortable.
The bar/restaurant continues to be one of my favorites state wide. The chef "gets it" for travelers, the food is well prepared, fresh, and interesting. Try the chicken quesadilla or the BLT&A with the heritage chips.
All of the rooms are very nice. I like to be either on the west or east sides of the building.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 28, 2013
Thanks so much for this rewarding review about our hotel, we are pleased to know all the great things you enjoyed about your stay. As hotel management I strongly feel our employees set us aside from other hotels, knowing that we strive for the best for our guests. We look forward to your next visit, please let us know your request on your next reservation for the west or east side of the building and I will make sure we make it happen. See you soon. Best Regards, Tiffany Ramirez FOM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.