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“ik” 4 of 5 stars
Review of Hilton Garden Inn Dallas / Arlington

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Hilton Garden Inn Dallas / Arlington
3.0 of 5 Hotel   |   2190 E. Lamar Boulevard, Arlington, TX 76006   |  
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Special Offer
Tickets to Six Flags®
Ranked #5 of 60 hotels in Arlington
katy, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“ik”
4 of 5 stars Reviewed April 25, 2013

good stay overall location is very nice with easy access to highways the cleanliness of the hotel was good I did not avail of the other amenities as my stay was just a day the front desk staff were friendly and cooperative

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review, May 7, 2013
Iqbal K,
We’re happy to hear from you, and we’re glad you enjoyed your stay with us at the Hilton Garden Inn. It’s great to receive your kind comments about our clean accommodations, convenient location and friendly staff. We enjoyed having you as our guest and hope you will have an opportunity to visit us again soon. Thanks again.

Sincerely,
Barbara Israel, General Manager
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194 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Tyler, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 24, 2013

Wonderful stay in a pleasant, clean Hilton Garden Inn. Close to venues (Rangers stadium, Six Flags, etc.) with free access to each via the Arlington Trolley (which was very efficient and easy to use). Breakfast at the hotel was exceptional. Rooms clean and comfortable. I would recommend and we will stay here in the future.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review, May 7, 2013
Jeffrey L,
Thank you for taking the time to write a review on your stay with us at Hilton Garden Inn Arlington. It’s great to hear you had a pleasant stay in our clean and comfortable rooms, and found our hotel conveniently located for your travels. We appreciate your recommendations of our great hotel to other viewers, and we look forward to your next visit. Thank you again for writing.

Sincerely,
Charlie Olisa, General Manager
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Elk Grove Village, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 22, 2013

Had a quick stay due to airport chaos but it was a quiet, clean, and comfortable stay. Breakfast service was good and would have come back if the airport chaos continued a second day. Would have like to use the facilities more but didn't permit it. Thank you for a great stay.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review, May 7, 2013
Woj_000,
Thank you for writing a review. We’re happy you enjoyed a quiet, clean and comfortable stay with us at the Hilton Garden Inn Arlington. We’re happy to have had you as our guest and hope you’ll have an opportunity to visit us for a longer stay next time. Thank you again for writing.

Sincerely,
Charlie Olisa, General Manager
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Lakewood, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2013

This is my second stay at this hotel and this stay was better than my first. From the parking lot to the bathroom this hotel is well run. My compliments to the manager and his staff. As a businessman, I respect the difficulty of maintaining an expansive facility and trying to earn a decent ROI. As a business traveler, I won't accept "oops." The breakfast staff was particularly attentive. This hotel has delivered. Keep up the great effort.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review, April 26, 2013
Eric D,
Thank you for taking the time to write a review on your experience with us at Hilton Garden Inn. We appreciate you choosing to stay with us while traveling on business. I’m pleased to hear you have enjoyed both of your visits and that we exceeded your expectations on your second stay. We have a great team here that is dedicated to providing each guest with a satisfying experience. Thank you again for your kind comments and review. We hope you’ll visit us again soon.

Sincerely,
Charlie Olisa, General Manager
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Wolfe City, Texas
1 review
4 of 5 stars Reviewed April 10, 2013

This hotel was in a central location, right across the higway from 6-flags and only minutes from the UTA campus. Check in was a breeze with the friendly staff. Room was very clean. Beds and linens were clean and comfy. Over all a great place to stay. The only negative comments I have are concerning the rate of the rooms. Though it was a great place to stay and I would definitely stay there again, the rate was a bit high.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review, April 26, 2013
angelaw248,
It’s great to hear from you! Thank you for your review on your stay with us at the Hilton Garden Inn. We’re glad you enjoyed your stay and found our hotel centrally located for your travel needs. It’s great to hear your room was clean and comfortable and you felt well taken care of by our friendly staff. We enjoyed having you as our guest and hope you’ll visit us again soon. Thanks again.

Sincerely,
Charlie Olisa, General Manager
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Topeka, KS
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 2, 2013

We stayed at the Hilton Garden Inn, Arlington, TX for two nights the end of March. It is a beautiful, clean, well kept facility and the staff was the friendliest of any hotel where we have stayed. I would especially commend Brooks at the front desk for his willingness to print directions for us to get around the area, and Petty in the breakfast room for her friendly demeanor and beautiful, smiling face. If we ever have the occasion to be in the Arlington area for a football game, a basketball game or a trip to Six Flags over Texas, we will definitely stay there again.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review, April 17, 2013
jayhawkfan77,
Thank you for your review. We’re happy you chose to stay with us at Hilton Garden Inn. I appreciate your wonderful comments about our friendly staff and their excellence in service. I’ll make sure Brooks and Petty receive special commendations for their outstanding service. We enjoyed having you as our guest and hope you’ll visit us again soon! Thank you again.

Sincerely,
Charlie Olisa, General Manager
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Lumberton, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 25, 2013

The first room I was given, the TV only had four channels. I had to go back down to front desk to get another room in which the TV still didn't work properly. I left my earings in the bathroom and called several times to have them retrieved. I was put on hold forever and then told housekeeping had already left. I left housekeeping several messages and to this day, three weeks later still havent gotten a call back. There was a waiter at breakfast that was very pushy and unpleasant for 7am.

Room Tip: Inspect your room before you unpack
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  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review, May 8, 2013
andrea r,
Thank you for your review. We sincerely apologize that we were unable to provide you with the exceptional service you've come to expect from us. Your feedback provides many areas that we can work on in order to improve our guest experience. Please feel free to contact me directly at 817-807-4212. I am happy to help any way possible. We value you as our guest and hope you will return to see our improvements. Thank you again.

Sincerely,
Charlie Olisa, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Dallas / Arlington

Address: 2190 E. Lamar Boulevard, Arlington, TX 76006
Phone Number:
Location: United States > Texas > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Arlington
#6 Romantic Hotel in Arlington
#6 Family Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Dallas / Arlington 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Dallas/Arlington, Texas hotel is centrally located between Dallas and Fort Worth only ten miles from the DFW International Airport with convenient access to I-30 and highway 360. It is very close to attractions such as Six Flags, Hurricane Harbor, The Rangers Ballpark in Arlington, and AT&T Stadium (formerly Cowboys Stadium). Spacious guestrooms and suites boast a long list of guest amenities, generous work surfaces, luxurious bedding, and complimentary high-speed internet access. Amenities include: Complimentary WiFi, sparkling outdoor pool and whirlpool, Fitness Center, 24-hour Business Center, 24-hour Pavilion Pantry®, 3,000 square feet of function space, and complimentary Parking. ... more   less 
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Also Known As:
Hilton Garden Inn Dallas/Arlington Hotel Arlington

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