After many years since I last visited this theme park I was really looking forward to a great experience with relatives and friends. I anticipated that there would be large crowds since we went on the 4th of July, but the crowds weren't as bad as what I'm about to share with you. I found 3 major problems with this theme park.
The Park. I'm a dallasite and I remember coming to this theme park since I was a toddler. Everything I saw looked just about the same as I remembered. The structures are old and dated. peeled off paint from store fronts is evident. Most signs -even the ride signs- are faded. Signs with vynl lettering were peeling. The only thing new were the new rides everything around was same old.
The employees and service. It's sad to say that most employees were very rude and had almost no knowledge of what they were doing. For example, after waiting in a long line for a turkey leg. The cashier tells me they ran out of turkey legs. When many in line heard that, they left. The few that stayed were told that turkey legs would be ready in 10 mins. That happened to me twice in different locations. In another situation, I went to get a drink refill. Once the line got long employees starting turning people away, and voicing comments such as, "I have family too, and I need to get to them." followed by profanity. Waiting in line for the rides was just as bad. lines took longer than the estimated time posted, and when you reached the point of boarding the ride was total caos. Most of the time there was no employees guiding the public. It was every man for them selves. It wasn't unusual to hear in multiple ocassions people voicing their frustration.
Maintenance. Very little maintenance to the park was very obvious. Trash and food debris was common around food vendor areas. Most tables and chairs were sticky and dirty. The restrooms were average.
I was so so disappointed to say the least, with the ciy of Arlington recently bragging about it being the top tourist destination in North Texas you would think that with that backing The parks' management would take advantage and bank on that, but again I personally think from what I saw and experienced at the park that day, this theme park has some major problems that I hope they will take notice and correct. In conclusion, I do not recommend this park at all.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.