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“Well maintained and fairly new hotel with great staff...” 5 of 5 stars
Review of Courtyard by Marriott Arlington South

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Courtyard by Marriott Arlington South
3.0 of 5 Hotel   |   711 Highlander Blvd, Arlington, TX 76015   |  
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Free Parking
Ranked #16 of 60 hotels in Arlington
USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Well maintained and fairly new hotel with great staff...”
5 of 5 stars Reviewed May 31, 2013

The staff, particularly Jose at the front desk, made our 4 day stay a pleasant one. The hotel features clean rooms and a great location with restaurants and shopping nearby. The hotel bistro met our needs for light breakfast, coffee and snacks. Full dining options abound within the immediate area. We found authentic Texas hospitality and courteous service to all our inquiries from check in to check out. Internet was readily availible for directions and printing boarding passes. The pool and adjacent courtyard area was kept clean and nicely landscaped. We would definately stay here again for our next family wedding or visit.

Room Tip: You may prefer second floor rooms facing the street and parking. They were quiet and our car stayed...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kane K, General Manager at Courtyard by Marriott Arlington South, responded to this review, June 7, 2013
Good afternoon. I wanted to say thank you for your kind words about our hotel. We always appreciate any feedback we can get and it is very nice to see one that says such good things about the hotel. I have printed out a copy and given it to Jose to let him know that what he does really touches our guests. Thank you for the feedback and I hope to see you again at our hotel.
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46 people have reviewed this hotel

Traveler rating
    29
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    8
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2013 via mobile

My boyfriend and I stayed here for a wedding and were very pleased with our stay! The hotel was very clean, modern and relaxing. It was located very close to a shopping area and multiple restaurants. But what made our stay truly wonderful was the genuine and friendly staff who went out of their way to get us checked-in early, help us find a good place to grab a late lunch, and provided complimentary transportation to and from the wedding. We would definitely stay here again!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kane K, General Manager at Courtyard by Marriott Arlington South, responded to this review, June 5, 2013
Good morning, thank you very much for leaving us such nice feedback on Trip Advisor. I am very glad that you enjoyed your stay with us. Thank you for staying and hope to see you again.
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Brenham, Texas
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 11, 2013 via mobile

We booked three nights here to visit our grandchildren. We bought the optional breakfast which is not included with the room like most other hotels. The first morning I went down to get breakfast and they were not open when they said they would be. There is no buffet, so I placed an order when they finally opened. We were on a schedule so 20 minutes later I told the lady that I needed my order as I had to leave. Nothing happened so I went to the front desk and gave them my breakfast coupons back and told them to credit my room for what I paid for them. To their credit they gave me the money back and an additional credit beside. The rooms are very nice, just bring your own breakfast.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
berkeley
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 26, 2013

We stayed here for three nights in a king suite. The interior of the hotel is stylish, but it caters to business people on expense accounts, not to vacationers/people visiting family, etc. No free breakfast, overpriced and limited food in the "bistro." We had kitchen facilities (microwave, fridge, sink) in our suite, but NO CUTLERY OR DISHES; they want you to eat their food, I guess. From my observation, most guests are patronizing one of the many nearby chain restaurants, often bringing food back to their rooms. We managed to get two bowls and two spoons for our breakfast cereal by going downstairs and asking for them at the bistro. Shouldn't have to do that.

I ended up wishing we'd stayed at the Residence Inn next door, although its reviews weren't very good when I made the reservation. Overall, we found the hotel to be quiet, but not particularly welcoming. The rooms were spacious,but the furniture was soo stylish that it wasn't all that comfortable. The bed was good. Nevertheless, although we have family in the area, we won't stay here again.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bourbonnais, IL
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 20, 2013

This was a nice appearing hotel. The lobby and lounge were stylish and updated, as was the room. Bed was comfy. My only complaints were these....we got a standard king and there was no microwave. Breakfast was not free, and the cleaning lady came at 4pm. we had been out of the room all day and she came to clean as soon as we returned and wanted to nap. So we didn't get our room cleaned. I don't understand why all rooms cant be cleaned earlier as long as the do not disturb sign is not up. This hotel is a good 10-15 min drive from the rangers and cowboy stadiums.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 8, 2013

Have stayed multiple times at this hotel (because of the staff - always willing to help) UNTIL the room they gave me was above the dumpster - which is emptied at 4 am. This combined with prior visits where they "run out" of all kinds of basics (face towels, food, etc.) turned me off - finally for good. Unfortunate.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 13, 2013 via mobile

My husband and I have now stayed here three times. The rooms and lobby are nice and the staff is great; however, some of the guests are questionable. Perhaps the issue is their proximity to the UTA college campus. The first time we stayed was lovely. The last two visits have left much to be desired- both times we found ourselves wide awake due to parties held by our neighbors. The hotel was responsive the first time and comped our room for a night from the time our neighbors partied from 11-2. Most recently we were promised points for a 12-2:30 party where the stereo bass thumped the floor but those haven't been deposited yet. Overall this hotel is VERY nice but be prepared for the college-aged guests. Sarah at the front desk is a charm and the other team members were also great!

Stayed March 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Arlington South

Also Known As:
Courtyard By Marriott Arlington South Hotel Arlington
Courtyard By Marriott Arlington South Hotel
Address: 711 Highlander Blvd, Arlington, TX 76015
Phone Number:
Location: United States > Texas > Arlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Arlington
#12 Business Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Arlington South 3*
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