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“Good Hotel - A Bit Hard to Find” 4 of 5 stars
Review of Residence Inn Arlington

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Residence Inn Arlington
3.0 of 5 Hotel   |   1050 Brookhollow Plaza Drive, Arlington, TX 76006   |  
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Ranked #14 of 60 Hotels in Arlington
San Antonio, Texas
Top Contributor
104 reviews 104 reviews
42 hotel reviews
Reviews in 34 cities Reviews in 34 cities
91 helpful votes 91 helpful votes
“Good Hotel - A Bit Hard to Find”
4 of 5 stars Reviewed September 20, 2012

Stayed at the Residence Inn in Arlington this past weekend for a trip to watch a college game in Cowboy's Stadium. This hotel is a bit hard to find but other than that the staff was very friendly, helpful and accommodating.

The hotel is located across I20 from Six Flags in an area with many hotels and restaurants. I requested a late checkout for my sick son and his friend and the staff quickly agreed to give them till 2 p.m. The breakfast was standard Marriott fare and quite tasty.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael M, General Manager at Residence Inn Arlington, responded to this review, September 24, 2012
Dear Valued Guest,

Thank you so much for your feedback! Our hotel is hidden away in a quiet corner near area attractions, but I am so glad that our staff was accomodating for your family and that you enjoyed the breakfast!

Again, I truly appreciate your comments.

Sincerely,

Michael Manners
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113 reviews from our community

Traveler rating
    61
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    15
    2
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Wichita Falls, TX
Top Contributor
64 reviews 64 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 16, 2012

This location is very good if going to Rangers or Cowboys game or to Six Flags. Front desk check-in could have been faster, but was pleasant. We stayed in a 2Bedroom/2Bath unit which was very comfortable. Restaurant choices close by aren't great, but we ended up driving about a mile to a Kroger's and picking up some fried chicken which was good and cheap! Breakfast, while not as good as Embassy Suites, was much better than average. The only draw back I can think of was that the front office/lobby/breakfast area is not connected to the suites - you have to walk outside and have a key to get into those areas and it was raining.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael M, General Manager at Residence Inn Arlington, responded to this review, September 18, 2012
Dear Valued Guest,

I truly appreciate your comments! I am so pleased that your stay was comfortable and relaxing. We are very close to the Rangers Ballpark, Cowboys Stadium, and the Six Flags attractions. Although the separatedness of our buildings makes our hotel feel more "homey," during rainy weather it can be a little too much like home! I am glad that your check in process was pleasant and we will look into how we can make that process quicker for future guests.

Thank you so much for your feedback!

Warm regards,
Michael Manners
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Austin, Texas
2 reviews
4 of 5 stars Reviewed September 15, 2012

We were here for a Rangers game, and the staff was very nice, the breakfast buffet had a great selection of foods and the food was good. This isn't a fancy place to stay, but it is extremely functional and spacious, and it is a great location for activities. The layout of the hotel itself is a little unusual but the room layout was very good. Our only complaint was that the walls are thin and you can hear things easily outside of the room. There was a party going on at 1:00 am (after midnight) by the pool that was extremely loud and went on for over an hour. It was surprising that it was allowed to go on that long. Other than that, it was a good stay. We would possibly stay again.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael M, General Manager at Residence Inn Arlington, responded to this review, September 18, 2012
Dear Valued Guest,

Thank you for your feedback! It is so nice to hear that you liked our breakfast, staff service, and location. I apologize for the noise that you experienced and will follow up with our weekend security about this. Our pool is only open until 10pm, even on weekends, so this should not have occured. We love that our guests have a great time, but we like to be respectful of all guests at the same time.

I truly appreciate you taking the time to provide us with your comments and I hope to welcome you back again soon!

Warm regards,
Michael Manners
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Sugar Land, Texas
1 review
5 of 5 stars Reviewed September 5, 2012

We were celebrating our daughter's 16th birthday and the choice couldn't be better!!! The staff was always very friendly, professional, and polite. The suite was so pleasant, clean, and homelike that we enjoyed it as much as the outdoors fun. The variety and quality of the breakfast impressed us! They had something for everybody, including the complimentary coffee flavors they offered during the whole day, every day. Our family had a wonderful vacation and our daughter couldn't be happier... a birthday celebration to be remembered!!! We will definitely recommend this hotel if you want a really special experience.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael M, General Manager at Residence Inn Arlington, responded to this review, September 7, 2012
Dear Erick,

Happy belated birthday to your daughter! Sweet 16! I'm glad we could we help to make her birthday special. Residence Inn's rooms are designed to feel like your "home away from home" and it sounds like you certainly felt like you were home! I appreciate you saying that you will recommend our hotel in the future.

Thank you for your nice comments and be sure to visit us again soon!

Sincerely,

Michael Manners
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Waco, TX
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2012

On the way to check in I had bought a frozen pizza thinking if we wanted to stay in we put it in the oven. The room did not have ovens just microwaves. We were wanting to go out by then anyway but it was storming so hard we could not make it to the car. The lady at the front desk offered to cook the Pizza for us in their oven, which saved the day. Not only that but she was very friendly and welcoming. The rooms are wonderful, very clean and comfortable with plenty of room! Good location!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael M, General Manager at Residence Inn Arlington, responded to this review, August 28, 2012
Dear creineke,

Thank you so much for your comments! I am so sorry that the room you booked did not have an oven, but I am so pleased that the front desk was able to assist you with your pizza. I am also glad that your room was clean and comfortable- always a must when traveling!

Thank you again for your feedback!

Warm regards,

Michael Manners
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mt. Calm
Top Contributor
106 reviews 106 reviews
74 hotel reviews
Reviews in 61 cities Reviews in 61 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed August 12, 2012

Very helpful staff. From the desk clerk at check in, to the security guard on the night shift. You just cannot beat these folks for their courtesy. We were celebrating my wife’s birthday with the grandkids and back to back Ranger games. I had left the game a little early so the smaller children could swim just a bit longer. The guard came by and told us the pool was closing and she would be back by in 30 minutes. I told the kids anywhere else and they would have told us to go to the room. The night shift clerk made the little ones feel good when they spoke, so friendly to them. We had stayed prior, at another hotel in front of the inn and my granddaughter remembered that a car had been broken into that night, so she liked the guard watching over us. All the staff was friendly, the maids, and the ladies at the breakfast. As well as it tasted fresh not the usual powered eggs and old pastries. My whole crew voted it the place to stay at on the next outing.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael M, General Manager at Residence Inn Arlington, responded to this review, August 22, 2012
Hello MCtraveler,

I want to say thank you so much for your nice comments. I am so glad that you and your family had a great time in Arlington and at our hotel! I am pleased that our staff provided you with the service you expect while staying at a Marriott and that the breakfast was tasty too.

I look forward to welcoming you back soon!

Warm regards,

Michael Manners
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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 4, 2012

We had a two night stay. Aug 2-4. The last night of stay the entire back gatch window was busted out of our new suburban. Some things were stolen. Front desk was no help. Just said sorry we are not liable. That was 10:30 am when we noticed our car. I'm writing this same day it happened. It is now 3:00 Still here waiting on glass company to come out and fix and still have 3 hour drive home. Only help offered was maintenance guy very nice. He vacuumed all glass inside car and all Over parking lot

  • Stayed August 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Arlington

Address: 1050 Brookhollow Plaza Drive, Arlington, TX 76006
Location: United States > Texas > Arlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Arlington
#18 Business Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Arlington 3*
Number of rooms: 114
Official Description (provided by the hotel):
Residence Inn by Marriott Arlington has perfected the all suite hotel experience. Located in the heart of the North Texas Metroplex with easy access to many area attractions including Cowboys Stadium, Six Flags Over Texas, Six Flags Hurricane Harbor, Rangers Ballpark, Fort Worth Zoo and Lone Star Park. The hotel is a 15-minute drive from the DFW airport and close to the University of Texas at Arlington. Residence Inn Arlington offers spacious suites with separate living and sleeping areas plus fully equipped kitchens. Start every day with our complimentary, hot full breakfast in the Gatehouse. Then, enjoy shopping at Lincoln Square Shopping Mall or Traders Village Marketplace and visit nearby Fort Worth Stockyards, Cowtown Coliseum, Texas Motor Speedway and events at American Airlines Center. After a busy day, relax in our pool and spa and retire on Marriott's luxury bedding. Make Residence Inn by Marriott Arlington your home away from home while visiting in Arlington. ... more   less 
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Also Known As:
Residence Inn Arlington Hotel Arlington
Arlington Residence Inn

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