Had a family reunion in the area and needed to keep the cost down for some of our group so for the price it was ok. Our room was clean enough for the age but some of the touches were missing. There was obviously a tear in our carpet that had been here a while so why not fix it? It had a blow dyer, iron, fridge and microwave. The bed was comfortable and clean with nice selection of pillow options. We really wanted to check in before 3 but when inquired they continue to inform us check in was not till 3 without even looking to what had been ready yet. The next day we noticed two maids climbing out of the Baymont window next door and running back over to work. So if the staff was working in lieu of doing something they should not then they might have more rooms ready for guests. The thing that really got me was returning one afternoon to our 2nd floor room I found 4 dirty diapers scattered down our walk way and a group of folded sheets that appeared to have fallen from a cart then a small plastic trash can that had been left out. I had to go get our keys reset (appears they only put a day on them for a 2 day visit) and informed the front clerk. The reply was how awful guess I will have to spend my break taking care of it. Do I care - just tell me it will be cleaned up. Then we are napping and I hear a noise go out and they have cleaned it up but left the trash can to catch the wind and bang down the hall so I had to go get it and bring to my room. Then to top it off my husband wanted a cup of coffee and the sign said out of regular coffee at 7:30 am - how are you out of coffee in a hotel?? Go get some....Again small touches.
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- Also Known As:
- La Quinta Inn Amarillo East/Airport Area Hotel Amarillo
- Amarillo La Quinta
- La Quinta Amarillo