I travel over 100 nights per year, used to stay here often when it was Holiday Inn. Now that it has changed hands has gone downhill fast! I requested a suite, the sales staff told me it would happen, when I arrived reservation had not been entered and I was given a room on 4th floor. the freeway noise was unbearable, also the squealing from the Laundry room across hall wen on till 3am. I voiced my complaints to the GM about not getting a suite. And was treated like a second class citizen and talked down too. I ranked it as blatant disrespect.. Because I haev stayed there for years several of the staff I know. A staff member entered my room and left me a personal note on my desk. This should have been left at front desk. I considered this a breach of security and violation of my space. After a second night of the noise fro laundry I checked out at 3am and went across highway to another hotel. I wrote a detailed complaint and requested a refund for one of three nights. I sent this to the Hotel and to the Clarion points program About two weeks later I received a short note email saying my refund request had been refused. ( as expected ) I will not use a clarion branded hotel again. I owuld not recommend this hotel to a homeless person. DO NOT STAY THERE!
- Official Description (provided by the hotel):
- Combine the scenic Texas flare of Palo Duro Canyon and historic Route 66 and you have the Clarion Hotel Amarillo. Located on Interstate 40, in the middle of the Texas Panhandle, we are minutes from everything including the world famous Big Texan Steak Ranch, one of a kind Cadillac Ranch, international head quarters for American Quarter Horse Association, family-fun amusement park Wonderland, Amarillo Globe News Center, Civic Center, Amarillo College, the Tri-State Fair Grounds and we are, of course, the home of West Texas A&M University athletics! Kick your boots off in our 248 newly renovated guest rooms and Texas inspired public areas. Go back in time to our Route 66, 1950 s theme restaurant Bristol's Café. Take a dip in our relaxing indoor swimming pool, or join some friends at our watering hole, Bristol s Bar. Texas hospitality is what you'll find here... but only at the Clarion Hotel Amarillo. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Amarillo-i-40 Hotel Amarillo
- Amarillo Holiday Inn