We booked this room through Hotwire. Unfortunately, we had to give the Ambassador Hotel our credit card for incidentals. The less than English speaking employee behind the counter then charged our credit card a second time. So we paid for the one terrible room twice. After trying for a month straight to get our credit card credited I am still battling it out with Ambassador Hotel in Amarillo. Hotwire has been wonderful through this process, but the managers at The Ambassador are very incompetent - especially the overall manager Phyllis. The room was not very clean. The lobby gives the impression it might be a nice stay, but don't be fooled. If this is the best hotel in Amarillo my suggestion it to stay in Dallas !!!!!!

Fairly Nice Hotel. Rooms were big. Good TV. Iron and ironing board. Luggage rack. Very comfortable bed. Desk and lounge chair. Lighting fairly good. Bathroom on the small side. A bit stingy with the bathmats. Heat and A/C worked well. There is a hotel shuttle to the airport, but it gets booked up early so reserve a spot asap. Gift shop was never open when we were there. There is a coffee pot in the room, but breakfast is a bit pricey. Overall a good place to stay if you can get a deal by going through one of the on line sites. Otherwise can be a bit steep.

I booked this hotel because of a coupon that was in this hotel coupon book that I picked up at a rest stop in Oklahoma. The hotel itself was really nice. The rooms....okay I guess. The bathroom was SO SMALL though. For a pricey hotel, I would have thought the bathrooms would have been bigger. The bathroom door BARELY made it past the toliet. It was probably one of the smallest bathrooms I've ever seen. The wireless internet signal was not that strong either. Plus there is no "free" continental breakfast...it's $9 a plate buffet. We just stopped at McDonald's on our way out! If you do stay, make sure to find a coupon book at one of the rest stops along your way. I think we paid like $75 for the room.

I was looking for that ahhh moment with a hotel and after speaking to the reservation desk was convinced I had choosen a wonderful place to stay. We arrived after a 6 hr drive from Tao's NM. The front desk was less than friendly but we took the key and headed up to the 5th floor. The room was large but a bit dated. The bathroom included a toilet that would not stop running until you jiggled the handle, one wash cloth, three towels and no mat for the bathroom floor. I had to put a towel down to step out of the shower. There was the bonus of a lighted makeup mirror in the bathroom but the hair dryer was one I haven't seen since the 70's. The noise in the bathroom when the air kicked on was annoying and the sink would not drain which is another pet peeve of mine. We had asked on the phone about a hot tub and was told that they did have one. To our dismay the pool and hot tube were both located in the center of the main floor of the hotel next to a restuarant dining area. The small hot tube looked like it might seat two people and was attached to the pool. Very poor placement and we didn't even go.
for the price of the room I really had high expectations for this stay.
On the positive side the bed was very comfy and the room was large.