We booked this room through Hotwire. Unfortunately, we had to give the Ambassador Hotel our credit card for incidentals. The less than English speaking employee behind the counter then charged our credit card a second time. So we paid for the one terrible room twice. After trying for a month straight to get our credit card credited I am still battling it out with Ambassador Hotel in Amarillo. Hotwire has been wonderful through this process, but the managers at The Ambassador are very incompetent - especially the overall manager Phyllis. The room was not very clean. The lobby gives the impression it might be a nice stay, but don't be fooled. If this is the best hotel in Amarillo my suggestion it to stay in Dallas !!!!!!













