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“I stay at this hotel only principally because I travel with...” 3 of 5 stars
Review of Baymont Inn & Suites

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Baymont Inn & Suites
2.5 of 5 Hotel   |   1700 I-40 East, Amarillo, TX 79103 (Formerly Hampton Inn Amarillo)   |  
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Ranked #29 of 69 Hotels in Amarillo
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375 reviews from our community

Traveler rating
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    95
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    30
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Birmingham
Top Contributor
76 reviews 76 reviews
9 hotel reviews
Reviews in 40 cities Reviews in 40 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 19, 2013

This property is a former Hampton Inn and is being converted to Baymont. This did not measure up with my previous experiences at Baymont Inns. There was no microwave or mini fridge. The decor is rather dated and needs to be upgraded. The breakfast was OK. There are lots of hotels in this area, including a newer Baymont Inn just a few miles further west on I-40. I'd avoid this place until they complete the conversion and see if it improves from its present condition.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont Inn A, General Manager at Baymont Inn & Suites, responded to this review, April 24, 2013
Thank you for taking the time out of your day to let us know how we are doing, We are in the process of making a lot of new changes as we did convert over to a Baymont Inn & Suites and still have some converting to do. We hope that you will try us again and see the changes for yourself. Thank you and we look forward to seeing you again.
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Durham
Top Contributor
92 reviews 92 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed April 18, 2013

I have only good things to say. The room was large, they let me check in early and lots of things to do near by.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont Inn A, General Manager at Baymont Inn & Suites, responded to this review, April 24, 2013
Here at the Baymont Inn & Suites Amarillo East we strive to make everyones experiance the best possible. Thank you for taking the time out of your day to tell us how we are doing and we look forward in seeing you again.
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Carmel
2 reviews
4 of 5 stars Reviewed April 5, 2013

We went to breakfast at 8:45 local time, and found all the hot food gone. There was a small amount of dried up gravy stuck to the pan, and about 3 spoonfuls of dry eggs. There were some biscuits which we tried to eat, but they were so hard that we couldn't cut them. While there was an employee from the front desk helping herself to some other food, she did not make any effort to replenish the hot foods, even though she was standing right there when we commented that the food was gone. She was also rather non-communicative when we were checking out, and rebuffed my attempts to be friendly.
We will not be staying at this hotel again.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont Inn A, General Manager at Baymont Inn & Suites, responded to this review, April 11, 2013
I want to apologize for your experiance at our hotel I assure you that the issues you addressed have been taken care of, I expect my staff to provide the upmost perfection with customer service. If there is anything I can do in the future to improve your next stay with please let me know. We use these comments to help us improve, so thank you for your time in making me aware of your situation.
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Additional Information about Baymont Inn & Suites

Address: 1700 I-40 East, Amarillo, TX 79103 (Formerly Hampton Inn Amarillo)
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Amarillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
Baymont Inn & Suites Amarillo East as of January 1, 2013. ... more   less 
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Also Known As:
Hampton Inn Amarillo Hotel Amarillo
Amarillo Hampton Inn

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