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“not the newest hotel in town, but clean, comfortable and affordable” 5 of 5 stars
Review of BEST WESTERN Medical Center Inn

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BEST WESTERN Medical Center Inn
2.5 of 5 Hotel   |   1610 S Coulter Street, Amarillo, TX 79106-1771   |  
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Ranked #28 of 66 hotels in Amarillo
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
“not the newest hotel in town, but clean, comfortable and affordable”
5 of 5 stars Reviewed July 19, 2007

I stayed here 7 years ago, and the motel hasn't changed a bit. It is very clean and well maintained. It is on the west side of town, close to the hospitals and shopping. It is a few blocks off I-40 so you don't hear the traffic noise. I didn't eat their breakfast but they had "build your own" waffles that looked good!

  • Liked — the cleanliness
  • Disliked — I liked everything
  • Stayed June 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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196 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Fort Collins, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 19, 2007

We stayed here during our move from Texas to Colorado. We were assured they had video surveilance and a guard that drove around each hour. Well, long story short, some theives stole our trailer between 2:00 a.m. and 6:00 a.m. on a sunday morning. The hotel was not sympathetic or helpful. The security guard was no where to be found. IF he truly was driving around each hour, any half awake person would have noticed this trailer missing with the cars still there. So the rooms are nothing but average, the staff is less than helpful.

The police are fully aware there is a problem with trailers being stolen in the area. You would think the hotel would try to inform their guests when they check in.

  • Liked — nothing
  • Disliked — security and staff
  • Stayed March 2007, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amarilloinn, General Manager at BEST WESTERN Medical Center Inn, responded to this review, March 20, 2008
I have noticed this comment several times but could not recall ever having a u-haul stolen from our property. I decided to do some investigating and discovered that no such incident ever occured at this Best Western. I spoke to long time employees as well as the owners. Finally I contacted our local police and there has never been a report of a u-haul or vehicle ever stolen from this property. Perhaps the guest made a mistake on the location of the theft.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
acuff, tx
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed September 22, 2005

This hotel was ok, however, the hallways had no a/c so it was very hot. Also the room a/c took about 3 hours for the room to cool down. The only light in the bathroom was the heat lamp. The pool also looked dirty. We only stayed one night, but would probably not stay there again.

  • Stayed September 2005
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed November 4, 2003

My mother and I stayed at the Best Western Amarillo Inn for three nights and we were very happy with the room. It was large and nice, especially for the price, which was $55 for a double double with coffee maker, hair dryer, and iron and ironing board (booked in advance online). All the hotel facilities were nice.

The room was made up as one would expect after the first night, but after the second night only the beds were made up. My mother had asked for another coffeepot because ours was cracked, and an uncracked but dirty one had been left in its place. She called the desk in the morning to complain and the worker said she would inform the manager.

That night my mother called again because she'd received no reply and the worker said the manager hadn't been there and wouldn't be there, so the issue was never resolved.

Was this review helpful? Yes 6
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Additional Information about BEST WESTERN Medical Center Inn

Address: 1610 S Coulter Street, Amarillo, TX 79106-1771
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Amarillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Medical Center Inn 2.5*
Official Description (provided by the hotel):
Newly Renovated with New Management! Upgraded property from top to bottom, come experience the friendliest service in Amarillo! We are conveniently located 1/2 mile North of Interstate 40 and in the Heart of the Harrington Regional Medical District. We offer a full range of amenities from our Indoor pool/hot tub, fitness center, HOT breakfast, free Wi-Fi, and much more! ... more   less 
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Also Known As:
Best Western Medical Hotel Amarillo
Best Western Amarillo Hotel
Amarillo Best Western

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