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“Nice and Quiet” 4 of 5 stars
Review of BEST WESTERN Medical Center Inn

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BEST WESTERN Medical Center Inn
2.5 of 5 Hotel   |   1610 S Coulter Street, Amarillo, TX 79106-1771   |  
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Ranked #28 of 66 hotels in Amarillo
Leonard
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Nice and Quiet”
4 of 5 stars Reviewed May 7, 2013

Have stayed here 3 time this year. Being far enough off I40, it offers peace and quiet. Close to any type of restaurant, ER if needed, and there is a nice indoor pool. Pricing is good and the rooms are large. I will stay here again when passing through or working in the Amarillo area.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review, June 13, 2013
Leonard,

We certainly appreciate the great review and your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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196 people have reviewed this hotel

Traveler rating
    40
    60
    48
    30
    18
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Dallas, Texas, Usa
1 review
3 of 5 stars Reviewed April 21, 2013

We arrived to find clean beds, unvacuumed floors and a dirty bathroom. We notified the front desk and they offered to move us or clean the room. We opted to have it cleaned and housekeeping was prompt. The "heated" pool was cold. The hot tub had a ring of slime around it-very disappointed. The breakfast was great! The service was very good! But not very likely at all to return to this facility.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review, May 1, 2013
Sorry for the issues during your stay with us. We will certainly look into the issues and have them resolved promptly.
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romford
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 20, 2013

we stayed at the end of march 2013 and had a great stay, we found the room lovely and clean, the front desk staff very friend and helpful, breakfast was fine, we would stay here again. There is many restaurants in the area, we was happy with the price we paid for this hotel.

Room Tip: nice clean room, nice comfy bed,
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review, May 1, 2013
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
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kingman, az
Top Contributor
100 reviews 100 reviews
5 hotel reviews
Reviews in 35 cities Reviews in 35 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 17, 2013 via mobile

We made a last minute decision to stay in Amarillo. By then any place with decent price was all booked up. All I can say about this Best Western is the receptionist was friendly. She tried to call the house keeper to see if o ur room was ready, no answer. After a short wait, she went looking for the answer & gave us the key to the room. Building has no elevator. We had one King size bed the mattress was so old I can feel the metal frame along the edge of the mattress. The blanket was so thin we had to turn up the heat a bit so we can feel comfortable. Puny pillows, threadbare towels. The place looks old & worn. It served our purpose for the night. We left at 2:30am the next day, since the mattress wasn't comfortable any way. We won't be staying there again.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review, May 1, 2013
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
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Hot Springs, Arkansas
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 4, 2013

This Best Western is off the Interstate about a mile so less traffic noise. We've stayed here several times and always find it very clean. The price is very reasonable. Within 3 miles there is many restaurants. The staff is always friendly. The breakfast is better than average with the only complaint being the eating area is small. We will stay here again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review, April 17, 2013
Thank you for such a positive review! We're glad that you consistently enjoy your stay with us, we are in the process of trying to open up our breakfast area to accommodate the many guests!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lubbock, Texas
Top Contributor
372 reviews 372 reviews
54 hotel reviews
Reviews in 104 cities Reviews in 104 cities
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed March 12, 2013 via mobile

We got our reservation on line because we have stayed at BW before and enjoyed the stay. Not so this time. We arrived to find that the only non smoking rooms were upstairs. There was no elevator and no luggage carts. Hubby has 2 artificial hips and I have a stress fracture in my foot. We had to carry our bags up to the second floor...but, that is not all...both our keys would not work so I had to walk back to the office. The room was large with comfy beds, but those factors do not diminish the inconvenience and discomfort we had checking in. Will not bother with this property again.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review, March 28, 2013
We would like to apologize for all the inconveniences brought to you and your husband upon check in. We do have non-smoking rooms on the first floor but due to high demand, they must have been unavailable. We do hope you consider us again as we will try to accommodate your needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Medical Center Inn

Address: 1610 S Coulter Street, Amarillo, TX 79106-1771
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Amarillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Medical Center Inn 2.5*
Official Description (provided by the hotel):
Newly Renovated with New Management! Upgraded property from top to bottom, come experience the friendliest service in Amarillo! We are conveniently located 1/2 mile North of Interstate 40 and in the Heart of the Harrington Regional Medical District. We offer a full range of amenities from our Indoor pool/hot tub, fitness center, HOT breakfast, free Wi-Fi, and much more! ... more   less 
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Also Known As:
Best Western Medical Hotel Amarillo
Best Western Amarillo Hotel
Amarillo Best Western

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