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“Good room, bad service” 3 of 5 stars
Review of Quality Inn West Medical Center

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Quality Inn West Medical Center
2.5 of 5 Hotel   |   1610 S Coulter Street, Amarillo, TX 79106-1771 (Formerly Medical Center Inn)   |  
Hotel amenities
Ranked #32 of 69 Hotels in Amarillo
A TripAdvisor Member
“Good room, bad service”
3 of 5 stars Reviewed November 4, 2003

My mother and I stayed at the Best Western Amarillo Inn for three nights and we were very happy with the room. It was large and nice, especially for the price, which was $55 for a double double with coffee maker, hair dryer, and iron and ironing board (booked in advance online). All the hotel facilities were nice.

The room was made up as one would expect after the first night, but after the second night only the beds were made up. My mother had asked for another coffeepot because ours was cracked, and an uncracked but dirty one had been left in its place. She called the desk in the morning to complain and the worker said she would inform the manager.

That night my mother called again because she'd received no reply and the worker said the manager hadn't been there and wouldn't be there, so the issue was never resolved.

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243 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Additional Information about Quality Inn West Medical Center

Address: 1610 S Coulter Street, Amarillo, TX 79106-1771 (Formerly Medical Center Inn)
Location: United States > Texas > Amarillo
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 69 Hotels in Amarillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn West Medical Center 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Come experience the friendliest service in Amarillo! We are conveniently located 1/2 mile North of Interstate 40 and in the Heart of the Harrington Regional Medical District. We offer a full range of amenities from our Indoor pool/hot tub, HOT breakfast, and free Wi-Fi. ... more   less 
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Also Known As:
Best Western Medical Hotel Amarillo
Best Western Amarillo Hotel
Amarillo Best Western

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